2805 Gulf Freeway South Ste H Reviews
Read reviews from customers who used our services at 2805 Gulf Freeway South Ste H
Total reviews
258
Average Rating
4.5/5
Ellen T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718080208754
After 37 weeks of waiting for parts while Sears hunted and then got one of the 6 parts from Amazon and it was defective and had to reorder, fridge was "functional" for 1.5 days. A door gasket had been misshaped. This last tech remolded it. So, we are waiting while cooling takes place to see if this is the final repair. The service technicians are far greater than Sears Customer Service and Benefits!
Ms. D,
Customer service response - I apologize for the frustration caused by your experience with the SEARS Protection Agreement Insurance Company. Thank you for taking the time to share your feedback, and I'm glad we could finally help with the repair.
Sears Home Services on 1717623069448
Prompt, courteous, knowledgeable
Michael G,
Customer service response - Thank you for acknowledging our team's promptness, courtesy, and expertise. We're thrilled to have met your expectations!
Sears Home Services on 1717137086663
Alexander is awesome and is a PRO, thank you for getting the microwave working sir!
Sergio C,
Customer service response - We're thrilled to hear Alexander could get your microwave up and running again! Thank you for sharing your positive experience.
Sears Home Services on 1717393432994
ONLY this last of three technicians… He got it finally now my refrigerator door actually closes
M.R.S.,
Customer service response - I apologize for the inconvenience you experienced, but I'm glad we could finally resolve the issue with your refrigerator door. Thank you for your patience and for sharing your feedback.
Sears Home Services on 1716882087835
The Sears Home Services technician (Roy) provided efficient and professional service during his visit at my home for my Kenmore Washer & Dryer maintenance needs. He was very knowledgeable and honest with his assessment and recommendations for the care and maintenance of my equipment. He arrived on time and completed the work in a timely manner.
Melvin M,
Customer service response - Thank you for sharing your positive experience with our technician, Roy. We're thrilled to hear about his efficient, professional service and punctuality.
Sears Home Services on 1716342744601
Very professional explained all of his work
Jerry T,
Customer service response - Thank you for your positive feedback; we're glad you're pleased with our professional service and transparent approach.
Sears Home Services on 1711609086919
The tech,Roy was very professional. He knew what he was doing,had my washer fixed in about 7 min.
karen H,
Customer service response - We're thrilled to hear Roy could get your washer up and running so quickly! Thank you for sharing your positive experience.
Sears Home Services on 1711355614780
Matthew H,
Customer service response - Thank you so much for the fantastic 5-star rating, Matthew! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711418753593
Kathy P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1710903972012