Appointment Lookup
802-552-4364
100 Highway 332 West Reviews
Read reviews from customers who used our services at 100 Highway 332 West
Total reviews
181
Average Rating
4.4/5
Brett M,
Customer service response - Thank you for the amazing 5-star review, Brett! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788376743661
The technician was experienced, professional, and thoughtful. Five stars for him and the two other repairmen who came to my house. The ordeal I had to endure in order to get my appliance fixed was unreasonable, and why I will never use Sears repair service again. Sears has replaced their website with hallucinating vibe coding and their phone line with all AI agents that only have scripted responses. They make it very clear that there are no human agents. The AI agent constantly interrupted me when I talked, misunderstood what I said, then hung up on me in the middle of scheduling an appointment. 2 out of 5 of my appointments were canceled by their system with no reason given, and I was automatically rescheduled a 6th time after my 5th appointment was over and my appliance was fixed. There was no way for me to explain that I needed continuing help with the same broken appliance. I had to request an appointment like it was a new issue every single time, and I don’t think the technicians had my information on their end, either. The texts they send that give updates on the appointment sometimes had incorrect information. Also sometimes the appointment information page had non-clickable links and non-functional text entry boxes. It was like a dream version of a webpage where everything changes every time you blink. This experience took years off my life and I wish nothing but the worst for whoever decided to implement this horrendously dysfunctional system.
Jeannette D,
Customer service response - Thank you for your feedback, Jeannette. We're glad to hear the technicians were experienced and professional, but we're sorry for the difficulties you experienced with our scheduling system. Please contact us directly so we can address your concerns.
Sears Home Services on 1787352102842
Steve L,
Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787344400444
Very professional
juan A,
Customer service response - Thank you for your feedback, Juan! We're glad to hear you found the service very professional.
Sears Home Services on 1787023254792
Very polite and efficient.
Pat B,
Customer service response - Thank you for your feedback, Pat! We're glad to hear you found the service polite and efficient.
Sears Home Services on 1786985233075
Craig did a GREAT job. He was courteous and professional.
Jason S,
Customer service response - Thank you for your feedback, Jason! We're glad to hear Craig did a great job and was courteous and professional.
Sears Home Services on 1786738172459
Mark G,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786732208531
Emmanuel was respectable and really did an awesome job locating the problem. Highly knowledgeable what was needed to report.
carlos L,
Customer service response - Thank you for your feedback, Carlos! We're glad to hear Emmanuel was respectable and knowledgeable in locating the problem.
Sears Home Services on 1786386866028
Nancy W,
Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786380145497
Technician was on time, professional and courteous. Solved my problem in no time. Very satisfied!
Louanne R,
Customer service response - Thank you for your feedback, Louanne! We're glad to hear the technician was on time, professional, and courteous, and that you are very satisfied with the service.
Sears Home Services on 1784998676136
Appliance repair technician Craig was very courteous, he was on time and did the repair with no issues. Thank you
Freddy A,
Customer service response - Thank you for your feedback, Freddy! We're glad to hear Craig was courteous, on time, and completed the repair without issues.
Sears Home Services on 1783612498087
George M,
Customer service response - Thank you for the amazing 5-star review, George! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779144127159
Craig was excellent!
karen B,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Craig provided excellent service.
Sears Home Services on 1779139193727
Becky P,
Customer service response - Thank you for the amazing 5-star review, Becky! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778678257543
Best repairman ever! He certainly knew the issue with my 18 month old Maytag washer and was able to make the repair in record time.
K B,
Customer service response - Thank you for your feedback, K Brown! We're glad to hear you had a great experience with the repairman and that your Maytag washer was fixed quickly.
Sears Home Services on 1778534848624
Wes S,
Customer service response - Thank you for the amazing 5-star review, Wes! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778082992249
Repair to my Dishwasher on 4/24 by Craig was great, it wasn't repaired on 4/23, but Craig took his time and realized my Dishwasher was out of alignment and the door wouldn't lock and fixed.
Karen R,
Customer service response - We apologize for the inconvenience with your dishwasher, Karen. Thank you for your feedback, and we recommend contacting us directly to address this further.
Sears Home Services on 1777297259527
Craig did excellent work fixing my dishwasher. He was very nice and friendly with my pets and considerate with my home. If he is working on your appliance, It's as good as fixed.
Jim M,
Customer service response - Thank you for your feedback, Jim! We're glad to hear Craig did excellent work and was friendly with your pets and considerate with your home.
Sears Home Services on 1776457320546
James V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1774831835011
Craig showed up as scheduled. He did an excellent job looking what the drier and made it all better. Excellent service. Thank you.
Mia A,
Customer service response - Thank you for your positive review, Mia! We're happy to hear Craig provided excellent service and fixed your dryer.
Sears Home Services on 1773623531263
Glen G,
Customer service response - We appreciate the 5-star rating, Glen! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1770077898766
The technician did a amazing job fixing my washing machine I recommend him to anyone with a problem
Francisco G,
Customer service response - Thank you for your positive review, Francisco! We're happy to hear the technician did an amazing job fixing your washing machine.
Sears Home Services on 1768880939697
Our repair man Craig was super friendly and did a great job!!!
sarah P,
Customer service response - Thank you for your positive review, Sarah! We're happy to hear Craig was friendly and did a great job.
Sears Home Services on 1768181469689
Jessica D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767855461636
Shante C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767318820036
