2501 Irving Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
MaryAnn J
FOR TECH, MARIO: FIVE STARS! so great!!! patient while i argued with SEARS because warranty wasn’t on their ticket SEARS: ZERO STARS!!!! had to call and was repeatedly transferred for over an hour before ticket updated
Customer service response - Thank you for your positive feedback about Mario, MaryAnn! We're happy to hear he provided great service. We apologize for the issues you faced with the warranty process and appreciate your patience.
Sears Home Services on July 22, 2025
Laura T
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 21, 2025
Kati M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 13, 2025
bbharwell
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 13, 2025
Arnaldo L
Excellent and very professional services provided by your serviceman. He was very concerned and checked and made sure the washer and dryer were performing well
Customer service response - Thank you for your positive feedback, Arnaldo! We're happy to hear that our serviceman provided excellent and professional service, ensuring your washer and dryer were performing well.
Sears Home Services on July 13, 2025
6543madrid
Robert provided great customer service and customer service.
Customer service response - Thank you for your positive feedback! We're happy to hear that Robert provided great customer service.
Sears Home Services on July 13, 2025
Chandra L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 07, 2025
Branden K
Outstanding and professional service.
Customer service response - Thank you for your positive feedback, Branden! We're happy to hear that you received outstanding and professional service.
Sears Home Services on July 01, 2025
Bruce B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 30, 2025
Mike M
Prompt courteous and capable!
Customer service response - Thank you for your positive feedback, Mike! We're happy to hear that our service was prompt, courteous, and capable.
Sears Home Services on June 30, 2025
