Appointment Lookup
802-552-4364
2501 Irving Mall Reviews
Read reviews from customers who used our services at 2501 Irving Mall
Total reviews
295
Average Rating
4.5/5
Kelly K,
Customer service response - Thank you for the amazing 5-star review, Kelly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1794335522887
Repairman was knowledgeable and professional. I trusted what he was telling me.
52 S,
Customer service response - Thank you for your feedback! We're glad to hear the repairman was knowledgeable and professional, and that you felt confident in his advice.
Sears Home Services on 1794319429087
Larry L,
simone J,
Customer service response - Thank you for the amazing 5-star review, Simone! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793894895400
Very professional, explained the issues with my washing machine in terms that I was able to comprehend
Linda S,
Customer service response - Thank you for your feedback, Linda! We're glad to hear the technician was professional and explained the washing machine issues clearly.
Sears Home Services on 1793306100381
Great service, knowledge and expertise displayed at the repair appt.
Kenneth B,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear you experienced great service, knowledge, and expertise during your repair appointment.
Sears Home Services on 1793094917507
Michele O,
Customer service response - Thank you for the amazing 5-star review, Michele! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792509394858
Luis provided excellent service and demonstrated a high level of professionalism while repairing the oven.
Jerry O,
Customer service response - Thank you for your feedback, Jerry! We're glad to hear Luis provided excellent service and demonstrated professionalism while repairing your oven.
Sears Home Services on 1792171268583
Sears technician was very knowledgeable regarding my microwave. Although the call was to fix microwave not heating. When Louis put water in to heat it did heat . He tried several times to heat water and each time it heated . Louis said to try heating things for at least a week to see if I could get it to not heat. If it stopped heating again , call the home warrenty and tell them what is happening.
Lauralee S,
Customer service response - Thank you for your feedback, Lauralee! We're glad to hear Louis was knowledgeable and provided guidance on monitoring your microwave's performance.
Sears Home Services on 1792082170468
On time, knowledgeable, fixed issue quickly. Yea Steve
Rick N,
Customer service response - Thank you for your feedback, Rick! We're glad to hear Steve was on time, knowledgeable, and fixed the issue quickly.
Sears Home Services on 1792078156575
He came in with a smile, was very polite, professional and explained well what was going on
Brenda T,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear he was polite, professional, and provided a clear explanation.
Sears Home Services on 1790562269454
I think all the repairmen I have delt with are polite and competent. The main weakness is that the AI system leaves much to be desired. Also, scheduling service between 8 AM and 5 PM won't work for many people. Even with these drawbacks, I intend to stay with Sears Warranty.
Dennis M,
Customer service response - Thank you for your feedback, Dennis! We're glad to hear the repairmen have been polite and competent, and we appreciate your input on the AI system and scheduling.
Sears Home Services on 1790278718174
Mr Marc was very very professional and pleasant he explained everything he was doing to me so I could understand. We need more professional technicians like Mr Marc. Thank you Mr Mark for a job well done and your professionalism. Sandra Lewis
Sandra L,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear Mr. Marc was professional, pleasant, and thorough in explaining everything to you.
Sears Home Services on 1789606467134
Knowledgeable and skilled technician, an honest opinion and clear explanation of diagnosis
Sam S,
Customer service response - Thank you for your feedback, Sam! We're glad to hear the technician was knowledgeable, skilled, and provided an honest and clear explanation.
Sears Home Services on 1789502991347
Juan C,
Customer service response - Thank you for the amazing 5-star review, Juan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789410748710
Explained im detail why it broke
steve G,
Customer service response - Thank you for your feedback, Steve! We're glad to hear the issue was explained in detail.
Sears Home Services on 1789400154058
Kyle was professional and polite. He knew his job and was able to answer questions.
RUBY W,
Customer service response - Thank you for your feedback, Ruby! We're glad to hear Kyle was professional, polite, and knowledgeable in answering your questions.
Sears Home Services on 1789158855599
Jalen serviced my AC unit and was fantastic!
Susan W,
Customer service response - Thank you for your feedback, Susan! We're glad to hear Jalen provided fantastic service for your AC unit.
Sears Home Services on 1789154746345
Very experienced and explained everything through the process.
David C,
Customer service response - Thank you for your feedback, David! We're glad to hear the technician was experienced and explained everything clearly during the process.
Sears Home Services on 1789143582702
I am beyond grateful Ladarrien was exceptionally kind and professional. It took him less than half an hour to repair my ac. He explained what he was doing and showed me the malfunctioned part. I’m a very happy person.
Tameka M,
Customer service response - Thank you for your feedback, Tameka! We're glad to hear Ladarrien was kind, professional, and efficient with your AC repair.
Sears Home Services on 1789066597602
perry B,
Customer service response - Thank you for the amazing 5-star review, Perry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788545550321
Donald,
Customer service response - Thank you for the amazing 5-star review, Donald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788537128344
Mario was extremely courteous, helpful, and knowledgeable with the repair needs of my old dryer. He arrived on time and went straight to work. I appreciate his advice on maintaining my dryer.
Dottie D,
Customer service response - Thank you for your feedback, Dottie! We're glad to hear Mario was courteous, helpful, and knowledgeable, and that you appreciated his advice on maintaining your dryer.
Sears Home Services on 1788293640865
Good guy, knowledgeable and polite.
Rob C,
Customer service response - Thank you for your feedback, Rob! We're glad to hear you found the technician knowledgeable and polite.
Sears Home Services on 1787672621305
Overall a very good experience. Tech was knowledgeable and courteous arrived on time and worked steadily. He's an asset to your company.
Gerald C,
Customer service response - Thank you for your feedback, Gerald! We're glad to hear the tech was knowledgeable, courteous, and punctual, and we appreciate your kind words about his contribution to our company.
Sears Home Services on 1786499530821
