Appointment Lookup
802-552-4364
2501 Irving Mall Reviews
Read reviews from customers who used our services at 2501 Irving Mall
Total reviews
265
Average Rating
4.5/5
both service techs were great. they arrived on time and explained what was the problem.
Ric Y,
Customer service response - Thank you for your feedback, Ric! We're glad to hear both service techs were great, arrived on time, and explained the problem clearly.
Sears Home Services on 1782322608953
Amy,
Phyllis B,
Customer service response - Thank you for the amazing 5-star review, Phyllis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780582256452
M. D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778956250703
Very professional and knowledgeable! They came out and diagnosed my shop’s ice maker issues, had parts ordered same day and made a quick return to complete the repairs. Educated me on what I could do to keep the machine clean and downtime to a minimum with the summer coming. Will definitely use them again!
Lonnie K,
Customer service response - Thank you for your feedback, Lonnie! We're glad to hear our team was professional, knowledgeable, and provided helpful advice to keep your ice maker running smoothly.
Sears Home Services on 1778631002128
Technician was very professional and kind. He explained clearly everything about the service provided
Miguel M,
Customer service response - Thank you for your feedback, Miguel! We're glad to hear the technician was professional, kind, and clear in explaining the service provided.
Sears Home Services on 1778624196604
Yes great job 👍
Norma C,
Customer service response - Thank you for your feedback, Norma! We're glad to hear you were pleased with the job.
Sears Home Services on 1778193775752
Alberto assisted my parents with the repair of their refrigerator. He was very knowledgeable and courteous! Saved my parents a lot of money and got their refrigerator up and running. So grateful for great customer service!
Jackie T,
Customer service response - Thank you for your feedback, Jackie! We're glad to hear Alberto was knowledgeable, courteous, and able to save your parents money while getting their refrigerator running again.
Sears Home Services on 1777933432709
We appreciated the fact that Sergio called before to give us a heads-up that he was on his way. During the call he identified the possible issue and asked that we clear the area in our Kenmore Elite Refrigerator. He arrived on time and got to work right away. We perceived that Sergio is a knowledgeable and skilled technician. He inspires trust as a person and confidence in his expertise. We would request him again to service our appliance. We are please with how he worked and that he cleaned up the area after. We also like that we could pay for the service online. Sergio told us the cost beforehand. He was up-front with everything and did not leave us to guess or assume anything. And that’s a huge plus. Thank you for the service and the opportunity to write a review.
Cynthia L,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Sergio provided timely, knowledgeable, and transparent service, and that you appreciated the convenience of online payment.
Sears Home Services on 1777143705680
Vino P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746069298020
