2501 Irving Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael C
Service was very professional. Representative arrived on time and completed repairs in a timely manner. Excellent job
Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that our representative provided professional service and completed the repairs promptly.
Sears Home Services on January 06, 2025
D J
Steve is an awesome tech! He explained exactly what was wrong and how to fix it. Luckily, he had the part with him, so he was able to fix my dryer!
Customer service response - Thank you for your positive feedback, D Jones! We're happy to hear that Steve explained the issue clearly and was able to fix your dryer promptly.
Sears Home Services on December 26, 2024
Juan M
The technician was Knowledgeable and communicated with me during the repair process.
Customer service response - Thank you for your positive feedback, Juan Tito! We're happy to hear that our technician was knowledgeable and kept you informed during the repair process.
Sears Home Services on December 25, 2024
Leonard M
Micah arrived and set to work right away and had our frozen ice maker thawed out and working again. We are thankful. He was a pleasant young man and courteous. Thank you. Leonard & Marge McCown.
Customer service response - Thank you for your positive feedback, Leonard and Marge! We're happy to hear that Micah was courteous and got your ice maker working again.
Sears Home Services on December 19, 2024
Steve A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
Clarie C
Best ever!!!!
Customer service response - Thank you for your positive feedback, Clarie! We're thrilled to hear you had the best experience with our service.
Sears Home Services on December 09, 2024
Sarah H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 27, 2024
Kenneatra W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 23, 2024
Dave G
Mario did an excellent job of troubleshooting and provided great answers and recommendations when asked.
Customer service response - Thank you for your positive feedback, Dave! We're happy to hear that Mario provided excellent troubleshooting and helpful recommendations.
Sears Home Services on November 21, 2024
Janet K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 16, 2024