2501 Irving Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (197 reviews)

Michael C

January 06, 2025

Service was very professional. Representative arrived on time and completed repairs in a timely manner. Excellent job

Source: Google

Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that our representative provided professional service and completed the repairs promptly.

Sears Home Services on January 06, 2025

D J

December 26, 2024

Steve is an awesome tech! He explained exactly what was wrong and how to fix it. Luckily, he had the part with him, so he was able to fix my dryer!

Source: Google

Customer service response - Thank you for your positive feedback, D Jones! We're happy to hear that Steve explained the issue clearly and was able to fix your dryer promptly.

Sears Home Services on December 26, 2024

Juan M

December 25, 2024

The technician was Knowledgeable and communicated with me during the repair process.

Source: Google

Customer service response - Thank you for your positive feedback, Juan Tito! We're happy to hear that our technician was knowledgeable and kept you informed during the repair process.

Sears Home Services on December 25, 2024

Leonard M

December 19, 2024

Micah arrived and set to work right away and had our frozen ice maker thawed out and working again. We are thankful. He was a pleasant young man and courteous. Thank you. Leonard & Marge McCown.

Source: Google

Customer service response - Thank you for your positive feedback, Leonard and Marge! We're happy to hear that Micah was courteous and got your ice maker working again.

Sears Home Services on December 19, 2024

Steve A

December 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 16, 2024

Clarie C

December 09, 2024

Best ever!!!!

Source: Google

Customer service response - Thank you for your positive feedback, Clarie! We're thrilled to hear you had the best experience with our service.

Sears Home Services on December 09, 2024

Sarah H

November 27, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 27, 2024

Kenneatra W

November 23, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 23, 2024

Dave G

November 21, 2024

Mario did an excellent job of troubleshooting and provided great answers and recommendations when asked.

Source: Google

Customer service response - Thank you for your positive feedback, Dave! We're happy to hear that Mario provided excellent troubleshooting and helpful recommendations.

Sears Home Services on November 21, 2024

Janet K

November 16, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 16, 2024

Average Rating: 4.5/5 (197 reviews)

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