2501 Irving Mall Reviews
Read reviews from customers who used our services at 2501 Irving Mall
Total reviews
265
Average Rating
4.5/5
Good technician fast clean friendly
Oscar J,
Customer service response - Thank you for your feedback, Oscar! We're happy to hear that our technician was fast, clean, and friendly.
Sears Home Services on 1759714814677
Larry G,
Customer service response - Thanks for the great rating, Larry! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1732184032003
Technician was pleasant but was surprised at the time of service that actual cost of the service visit and repair costs. Wish Sears would have told be the total cost before making the appointment
Nicole F,
Customer service response - Thank you for sharing your experience and we sincerely apologize for any confusion regarding the cost of service. We will work on better communication about pricing in the future.
Sears Home Services on 1723083458626
Pamela B,
Customer service response - Thank you for the 4-star rating, Pamela! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1720498537323
Ed R,
Customer service response - Thank you for awarding us a solid 4-star rating, Ed! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1710743880875
Tom B,
Customer service response - Thank you for awarding us a solid 4-star rating, Tom! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1710739738227
Bhushan P,
NEVARRO W,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1753832554813
After nearly 5 months, I think my ice maker is fixed. Fingers crossed
Trista M,
Customer service response - Thank you for your patience, Trista. We're glad to hear your ice maker is working now, and we're here to help if you need anything else!
Sears Home Services on 1726107225944
Asked me to sign something and misrepresented what it said
ben S,
Customer service response - Thank you for recognizing our commitment to professionalism and knowledge. We're glad you had a positive experience!
Sears Home Services on 1711420417615