Appointment Lookup
802-552-4364
2501 Irving Mall Reviews
Read reviews from customers who used our services at 2501 Irving Mall
Total reviews
269
Average Rating
4.5/5
Prompt. Friendly. Knowledgeable. Explained process of repair very clearly
Pamela C,
Customer service response - Thank you for your positive feedback, Pamela! We're happy to hear that our technician was prompt, friendly, knowledgeable, and clearly explained the repair process.
Sears Home Services on 1771370839133
Marcus contacted me prior to his arrival. He was professional and shared information that allowed me to make an informed decision about my washer repair.
Michael T,
Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that Marcus was professional and provided you with helpful information for your washer repair decision.
Sears Home Services on 1770943586994
Steve was very thorough and professional .
Randi B,
Customer service response - Thank you for your positive feedback, Randi! We're happy to hear that Steve was thorough and professional.
Sears Home Services on 1768880804264
I was very satisfied with the service. The tech was polite, clean, courteous and knowledgeable. He fixed my dryer and gave us some tips to extend the life of our appliance. Will definitely use again.
Patrick W,
Customer service response - Thank you for your positive feedback, Patrick! We're happy to hear that our technician was polite, clean, courteous, and knowledgeable, and that you found the tips for extending your dryer's life helpful.
Sears Home Services on 1769453230178
Very knowledgeable and professional. Harold recognized and fixed the problem right away
erick R,
Customer service response - Thank you for your positive feedback, Erick! We're happy to hear that Harold was knowledgeable and professional, quickly recognizing and fixing the problem.
Sears Home Services on 1768353212730
Friendly and polite. Educated me on tips for using my washer. Very helpful!
Sue W,
Customer service response - Thank you for your positive feedback, Sue! We're happy to hear that our technician was friendly, polite, and provided helpful tips for using your washer.
Sears Home Services on 1768265412813
Alberto did a GREAT JOB. he was professional, timely and explained to me everything he was doing. I would highly recommend anyone use him whenever they need the best.
Christopher S,
Customer service response - Thank you for your positive feedback, Christopher! We're happy to hear that Alberto was professional, timely, and thorough in explaining everything.
Sears Home Services on 1767853431046
Charlene S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767144255340
I was shocked that we were able to schedule a dishwasher repair call same day, and on Christmas Eve and it wasn't an emergency service! Robert arrived on time, friendly and knowledgeable. We think it was just some clogged sprayers, but he gave me some things to watch for if the issue returns. Excellent experience all around
John L,
Customer service response - Thank you for your positive feedback, John! We're happy to hear that Robert was on time, friendly, and knowledgeable, providing an excellent experience even on Christmas Eve.
Sears Home Services on 1766715386612
Gwendolyn D,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766716261656
