Appointment Lookup
802-552-4364
2501 Irving Mall Reviews
Read reviews from customers who used our services at 2501 Irving Mall
Total reviews
269
Average Rating
4.5/5
Alberto assisted my parents with the repair of their refrigerator. He was very knowledgeable and courteous! Saved my parents a lot of money and got their refrigerator up and running. So grateful for great customer service!
Jackie T,
Customer service response - Thank you for your feedback, Jackie! We're glad to hear Alberto was knowledgeable, courteous, and able to save your parents money while getting their refrigerator running again.
Sears Home Services on 1777933432709
We appreciated the fact that Sergio called before to give us a heads-up that he was on his way. During the call he identified the possible issue and asked that we clear the area in our Kenmore Elite Refrigerator. He arrived on time and got to work right away. We perceived that Sergio is a knowledgeable and skilled technician. He inspires trust as a person and confidence in his expertise. We would request him again to service our appliance. We are please with how he worked and that he cleaned up the area after. We also like that we could pay for the service online. Sergio told us the cost beforehand. He was up-front with everything and did not leave us to guess or assume anything. And that’s a huge plus. Thank you for the service and the opportunity to write a review.
Cynthia L,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Sergio provided timely, knowledgeable, and transparent service, and that you appreciated the convenience of online payment.
Sears Home Services on 1777143705680
Vino P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746069298020
Timely, great communication and clarity of explanation. Efficient.
Jeffrey G,
Customer service response - Thank you for your feedback, Jeffrey! We're glad to hear you appreciated the timely service, great communication, and clear explanations.
Sears Home Services on 1776725309326
Betty W,
Customer service response - Hi Betty, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1776730320806
Sinatra V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776221172341
Courteous and efficient. Repaired problem that should have been addressed by other tech during first visit. Huy can give you details.
UNDISCLOSED (,
Customer service response - Thank you for your feedback, Pepe! We're glad to hear the service was courteous and efficient, and that the problem was successfully addressed.
Sears Home Services on 1776191052739
Mario is an outstanding Sears technician and human being.
Ron P,
Customer service response - Thank you for your feedback, Ron! We're glad to hear Mario is an outstanding technician and person.
Sears Home Services on 1776102296929
Very professional. Friendly and effectiant.
Debbie F,
Customer service response - Thank you for your feedback, Debbie! We're glad to hear you found our service professional, friendly, and efficient.
Sears Home Services on 1775591662464
Was very good Knowledgeable
Vivian T,
Customer service response - Thank you for your positive feedback, Vivian! We're happy to hear that our technician was knowledgeable.
Sears Home Services on 1771980007993
