2501 Irving Mall Reviews

Read reviews from customers who used our services at 2501 Irving Mall


Total reviews

265


Average Rating

4.5/5

April 20, 2026
Overall rating

Timely, great communication and clarity of explanation. Efficient.

Jeffrey G,

Customer service response - Thank you for your feedback, Jeffrey! We're glad to hear you appreciated the timely service, great communication, and clear explanations.

Sears Home Services on 1776725309326

April 21, 2026
Overall rating

Betty W,

Customer service response - Hi Betty, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1776730320806

April 14, 2026
Overall rating

Sinatra V,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776221172341

April 14, 2026
Overall rating

Courteous and efficient. Repaired problem that should have been addressed by other tech during first visit. Huy can give you details.

UNDISCLOSED (,

Customer service response - Thank you for your feedback, Pepe! We're glad to hear the service was courteous and efficient, and that the problem was successfully addressed.

Sears Home Services on 1776191052739

April 13, 2026
Overall rating

Mario is an outstanding Sears technician and human being.

Ron P,

Customer service response - Thank you for your feedback, Ron! We're glad to hear Mario is an outstanding technician and person.

Sears Home Services on 1776102296929

April 07, 2026
Overall rating

Very professional. Friendly and effectiant.

Debbie F,

Customer service response - Thank you for your feedback, Debbie! We're glad to hear you found our service professional, friendly, and efficient.

Sears Home Services on 1775591662464

February 25, 2026
Overall rating

Was very good Knowledgeable

Vivian T,

Customer service response - Thank you for your positive feedback, Vivian! We're happy to hear that our technician was knowledgeable.

Sears Home Services on 1771980007993

February 17, 2026
Overall rating

Prompt. Friendly. Knowledgeable. Explained process of repair very clearly

Pamela C,

Customer service response - Thank you for your positive feedback, Pamela! We're happy to hear that our technician was prompt, friendly, knowledgeable, and clearly explained the repair process.

Sears Home Services on 1771370839133

February 13, 2026
Overall rating

Marcus contacted me prior to his arrival. He was professional and shared information that allowed me to make an informed decision about my washer repair.

Michael T,

Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that Marcus was professional and provided you with helpful information for your washer repair decision.

Sears Home Services on 1770943586994

January 19, 2026
Overall rating

Steve was very thorough and professional .

Randi B,

Customer service response - Thank you for your positive feedback, Randi! We're happy to hear that Steve was thorough and professional.

Sears Home Services on 1768880804264

Showing 41 - 50 reviews

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