2501 Irving Mall Reviews

Read reviews from customers who used our services at 2501 Irving Mall


Total reviews

269


Average Rating

4.5/5

December 23, 2025
Overall rating

Michael our technician was great. He explained everything and made sure I was understanding the process. Thank you Micha for making this a pleasant experience with Sears.

melissa H,

Customer service response - Thank you for your positive feedback, Melissa! We're happy to hear that Michael was great and made sure you understood the process, making it a pleasant experience.

Sears Home Services on 1766450307132

December 24, 2025
Overall rating

Quick and efficient inspection and recommended upkeep and repair Friendly and respectful too

Teresa D,

Customer service response - Thank you for your positive feedback, Teresa! We're happy to hear that our inspection was quick and efficient, and that you received helpful upkeep recommendations.

Sears Home Services on 1766023059486

December 09, 2025
Overall rating

Alberto was professional and efficient with the services provided to repair my refrigerator.

TJ J,

Customer service response - Thank you for your positive feedback, TJ! We're happy to hear that Alberto was professional and efficient in repairing your refrigerator.

Sears Home Services on 1765241437420

December 09, 2025
Overall rating

Technician was efficient and effective, kind and courteous. He got the job done and was pleasant to interact with.

GD,

Customer service response - Thank you for your positive feedback! We're happy to hear that our technician was efficient, effective, kind, and courteous.

Sears Home Services on 1765241486364

December 04, 2025
Overall rating

Wynne V,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1764807480929

November 23, 2025
Overall rating

Santiago O,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1763952795434

November 20, 2025
Overall rating

Knowledgeable service man! Took time to explain all! Thorough and helpful!

Ellen P,

Customer service response - Thank you for your positive feedback, Ellen! We're happy to hear that our serviceman was knowledgeable, thorough, and took the time to explain everything.

Sears Home Services on 1763690574602

March 24, 2026
Overall rating

Mario was thorough and completed the repair in a very timely manner. He was also very friendly. We really liked him and would welcome him back for future repairs.

Elaine S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763599280007

November 20, 2025
Overall rating

Christopher P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763599279852

November 19, 2025
Overall rating

Friendly man. Knowledgeable about my A/C unit.

Tara D,

Customer service response - Thank you for your positive feedback, Tara! We're happy to hear that our technician was friendly and knowledgeable about your A/C unit.

Sears Home Services on 1763511613237

Showing 31 - 40 reviews

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