2501 Irving Mall Reviews

Read reviews from customers who used our services at 2501 Irving Mall


Total reviews

265


Average Rating

4.5/5

July 29, 2025
Overall rating

A tech both knowledgeable and willing to keep the problem from recurring. An extremely pleasant experience.

Patricia H,

Customer service response - Thank you for your positive feedback, Patricia! We're happy to hear that our knowledgeable technician provided a pleasant experience and worked to prevent future issues.

Sears Home Services on 1753831778835

July 27, 2025
Overall rating

He did amazing work & walked me through the process so I understood what was wrong. Great Customer experience.

D F,

Customer service response - Thank you for your positive feedback, D Flores! We're happy to hear that our technician provided amazing work and a great customer experience by explaining the process clearly.

Sears Home Services on 1753660134173

July 23, 2025
Overall rating

FOR TECH, MARIO: FIVE STARS! so great!!! patient while i argued with SEARS because warranty wasn’t on their ticket SEARS: ZERO STARS!!!! had to call and was repeatedly transferred for over an hour before ticket updated

MaryAnn J,

Customer service response - Thank you for your positive feedback about Mario, MaryAnn! We're happy to hear he provided great service. We apologize for the issues you faced with the warranty process and appreciate your patience.

Sears Home Services on 1753230316744

July 21, 2025
Overall rating

Laura T,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753141997256

July 13, 2025
Overall rating

Kati M,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1752458278503

July 13, 2025
Overall rating

bbharwell,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752458452414

July 13, 2025
Overall rating

Excellent and very professional services provided by your serviceman. He was very concerned and checked and made sure the washer and dryer were performing well

Arnaldo L,

Customer service response - Thank you for your positive feedback, Arnaldo! We're happy to hear that our serviceman provided excellent and professional service, ensuring your washer and dryer were performing well.

Sears Home Services on 1752455956754

July 14, 2025
Overall rating

Robert provided great customer service and customer service.

6543madrid,

Customer service response - Thank you for your positive feedback! We're happy to hear that Robert provided great customer service.

Sears Home Services on 1752454169709

July 07, 2025
Overall rating

Chandra L,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1751871201255

July 02, 2025
Overall rating

Outstanding and professional service.

Branden K,

Customer service response - Thank you for your positive feedback, Branden! We're happy to hear that you received outstanding and professional service.

Sears Home Services on 1751417105780

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