2501 Irving Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (182 reviews)

Gilbert B

January 26, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 26, 2025

Cathy

January 26, 2025

Robert was great

Source: Google

Customer service response - Thank you for your positive feedback, Cathy! We're happy to hear you had a great experience with Robert.

Sears Home Services on January 26, 2025

Von G

January 26, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 26, 2025

Gene P

February 05, 2025

Steve was very professional and knowledgeable. Problem was resolved today, and I am grateful!

Source: Google

Customer service response - Thank you for your positive feedback, Gene! We're happy to hear that Steve provided professional and knowledgeable service.

Sears Home Services on January 19, 2025

Sonia S

January 15, 2025

I was so surprised when the technician was able to repair my unit. He was very knowledgeable and has great customer service.

Source: Google

Customer service response - Thank you for your positive feedback, Sonia! We're happy to hear that our technician's knowledge and great customer service exceeded your expectations.

Sears Home Services on January 15, 2025

Bob S

January 12, 2025

Mario did a great job fixing my dryer. He was efficient and knowledgeable. Dryer now works like new.

Source: Google

Customer service response - Thank you for your positive feedback, Bob! We're happy to hear that Mario's efficient and knowledgeable service got your dryer working like new.

Sears Home Services on January 12, 2025

Michael C

January 06, 2025

Service was very professional. Representative arrived on time and completed repairs in a timely manner. Excellent job

Source: Google

Customer service response - Thank you for your positive feedback, Michael! We're happy to hear that our representative provided professional service and completed the repairs promptly.

Sears Home Services on January 06, 2025

Tim R

December 29, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 29, 2024

D J

December 26, 2024

Steve is an awesome tech! He explained exactly what was wrong and how to fix it. Luckily, he had the part with him, so he was able to fix my dryer!

Source: Google

Customer service response - Thank you for your positive feedback, D Jones! We're happy to hear that Steve explained the issue clearly and was able to fix your dryer promptly.

Sears Home Services on December 26, 2024

Juan M

December 25, 2024

The technician was Knowledgeable and communicated with me during the repair process.

Source: Google

Customer service response - Thank you for your positive feedback, Juan Tito! We're happy to hear that our technician was knowledgeable and kept you informed during the repair process.

Sears Home Services on December 25, 2024

Average Rating: 4.5/5 (182 reviews)
Chat