2501 Irving Mall Reviews

Read reviews from customers who used our services at 2501 Irving Mall


Total reviews

265


Average Rating

4.5/5

November 21, 2024
Overall rating

Mario did an excellent job of troubleshooting and provided great answers and recommendations when asked.

Dave G,

Customer service response - Thank you for your positive feedback, Dave! We're happy to hear that Mario provided excellent troubleshooting and helpful recommendations.

Sears Home Services on 1732185910231

November 16, 2024
Overall rating

Janet K,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1731821237697

November 14, 2024
Overall rating

I called today for a repair appointment. I was lucky to get Micah as my tech. He was professional, thorough and most respectful. He repaired my appliance and answered every question I had. Great customer service. Thank you again, Micah

Lorie B,

Customer service response - Thank you for your positive feedback, Lorie! We're thrilled to hear that Micah provided professional and thorough service while answering all your questions.

Sears Home Services on 1731633532414

November 14, 2024
Overall rating

Mary C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1731634157979

November 09, 2024
Overall rating

Patricia B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1731249458918

November 06, 2024
Overall rating

He was great!

Debbie T,

Customer service response - Thank you for your positive feedback, Debbie! We're happy to hear you had a great experience with our service.

Sears Home Services on 1730947926185

November 06, 2024
Overall rating

Excellent next day service, knowledgeable and congenial technician with very good communication skills. Addressed the existing issue and changed the worn belt that he discovered when he performed a general maintenance check.

Sharon M,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our technician provided excellent service and thorough maintenance.

Sears Home Services on 1730948400166

December 04, 2025
Overall rating

Kevin, the tech who came was great!! He was given the wrong address so he called to confirm the correct one. I’m happy with his service. My full points and all the best for him.

muktapuri3161,

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Collin provided excellent service and took great care of your furnace and condensers.

Sears Home Services on 1730948473133

November 06, 2024
Overall rating

Alexis S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1730874054894

November 05, 2024
Overall rating

Micah was very knowledgeable on all 3 appliances (range, washer and dryer) and gave us helpful advice on all 3. We recommend him for all service calls. Give that man a raise!!!

John N,

Customer service response - Thank you for your positive feedback, John! We're thrilled to hear that Micah's knowledge and advice on your appliances were helpful, and we appreciate your recommendation.

Sears Home Services on 1730791411770

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