2201 Interstate 35E S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jennifer B
Customer service response - Hi Jennifer, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 06, 2025
sharee S
Customer service response - Hi sharee, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 04, 2025
Richard M
Mr. Harold quickly and thoroughly replaced the failed oven heating element and verified its proper functioning. He was neat and organized and completed the job with zero fuss. He's a solid guy! Thanks Harold.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear Harold efficiently replaced your oven's heating element and provided neat and organized service.
Sears Home Services on February 19, 2025
Terry M
The technician was polite and seemed knowledgeable, showed me how the parts fit in and out of the appliance. Downside, he had to order a part from the manufacturer, so we will have to reschedule an appointment for the installation of the part when it arrives. But that’s on the product manufacturer not the technician.
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear our technician was polite and knowledgeable, and we appreciate your understanding regarding the part order.
Sears Home Services on February 11, 2025
Roseann B
Dependable, good communication, good customer service. Thank you, Steve
Customer service response - Thank you for your positive feedback, Roseann! We're glad to hear that Steve provided dependable service and good communication.
Sears Home Services on February 02, 2025
Mary K
Tim was great. On time and efficient.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear Tim was on time and efficient in providing service.
Sears Home Services on February 01, 2025
nbandla
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Wendy M
My technician arrived on time. He was polite and professional. Did a very nice job getting my dryer fixed. Greatly appreciated would recommend to anyone with appliance problems to give them a call.
Customer service response - Thank you for your positive feedback, Wendy! We're glad to hear our technician was punctual, polite, and professional in fixing your dryer.
Sears Home Services on January 12, 2025
Dean L
On time and had parts needed. Easy process
Customer service response - Thank you for your positive feedback, Dean! We're glad to hear the process was easy and that our technician had the necessary parts on hand.
Sears Home Services on January 05, 2025
Chance W
He was on time and professional. He quickly diagnosed the issue and had us back going in less than an hour.
Customer service response - Thank you for your positive feedback, Chance! We're glad to hear our technician was punctual and efficient in resolving the issue.
Sears Home Services on January 05, 2025
