2201 Interstate 35E S Reviews
Showing most recent reviews from verified customers of Sears Home Services
C K
Steve is the consummate professional always keeping you informed and communicating extremely well! Good to see that the old world ways are still kept and people know how to do a good job and provide quality service. (Steve) is a one and 100 and needs to be rewarded if possible. from my interactions with him.
Customer service response - Thank you for sharing your positive experience with Steve! We're thrilled to hear he provided excellent communication and quality service, and we'll be sure to recognize his efforts.
Sears Home Services on December 08, 2024
B L
Steve answered all of my questions and gave me peace of mind that my washing machine is working well.
Customer service response - Thank you for your positive feedback! We're glad to hear that Steve provided you with peace of mind and answered all your questions about your washing machine.
Sears Home Services on November 26, 2024
Karen W
The appliance repair person that came to my house was very efficient and friendly. I was extremely pleased.
Customer service response - Thank you for your positive feedback, Karen! We're delighted to hear that our technician provided efficient and friendly service.
Sears Home Services on November 21, 2024
Rana R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 19, 2024
Rhonda S
We were fortunate to have Steve repair our washing machine. Working with him was a great experience. He is knowledgeable, personable, efficient and terrific at communicating schedule updated time of arrival (which is very important when you have an entire day appointment schedule) Couldn't ask for better service. Thanks Steve!
Customer service response - Thank you for sharing your positive experience with Steve! We're delighted to hear he provided knowledgeable, efficient service and kept you well-informed about his arrival time.
Sears Home Services on November 16, 2024
Beth B
Wonderful service, suggestions, repair and advice. Overall great experience with our technician!
Customer service response - Thank you for your positive feedback! We're delighted to hear you had a great experience with our technician and appreciated the service and advice provided.
Sears Home Services on November 16, 2024
Carrie H
Great
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our service.
Sears Home Services on October 07, 2024
Leo B
Done quickly and done well. Tech was friendly
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician provided friendly and efficient service.
Sears Home Services on September 23, 2024
T S
Robert was accommodating and personable. Would be happy to use him again.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on September 21, 2024
elaine H
The man came on time and fixed my washer. GREAT!!!
Customer service response - Thank you for your positive feedback! We're thrilled to hear that our technician arrived on time and successfully fixed your washer.
Sears Home Services on September 19, 2024