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2201 Interstate 35E S Reviews
Read reviews from customers who used our services at 2201 Interstate 35E S
Total reviews
258
Average Rating
4.6/5
Angel August 12 visit did great. He called ahead to let me know he was on the way. Clearly explained to problem. Joshua for August 6 was horrible. He only texted when in route. He did not attempt door bell or calling. He just sent front door pic and said no one answered knock. Horrible service no real attempt to get someone who was home. Angel good and Joshua bad
Serenity,
Customer service response - Thank you for your feedback, Serenity! We're glad to hear Angel provided great service and communicated well. We apologize for the inconvenience you experienced with Joshua and will address this to improve our service.
Sears Home Services on 1755131180597
Steve is excellent. He checked my washer out thoroughly and I was so pleased he was able to come on the very day that it broke down. He is friendly and courteous and very knowledgeable. I highly recommend calling Sears Appliance Repair for all of your appliance repair needs!
Kristy Q,
Customer service response - Thank you for your positive feedback, Kristy! We're glad to hear Steve was thorough, friendly, and knowledgeable, and that he could assist you promptly. We appreciate your recommendation!
Sears Home Services on 1755131866032
Justin H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754955869375
Great service! Stuart went above and beyond to get our dryer repaired. Very pleased.👍🏼
Hector V,
Customer service response - Thank you for your positive feedback, Hector! We're glad to hear Stuart went above and beyond to repair your dryer and that you're pleased with the service.
Sears Home Services on 1754364972329
Oluchi,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1754280782208
Knowledgeable and diagnostic was quick now we wait for the repairs.
Dan W,
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear the technician was knowledgeable and that the diagnostic and repair were quick.
Sears Home Services on 1754280346304
Richard G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753662734380
Our AC technician Angel, was prompt, professional and personable. He diagnosed the problem quickly and resolved it to our satisfaction. I would not hesitate to request Angel to service our AC unit again should we have another problem.
Mike G,
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear Angel was prompt, professional, and personable, and that he resolved your AC issue to your satisfaction.
Sears Home Services on 1753660458505
Martha S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1753320816066
Technician Scott, explain the problem and unfortunately will be best to purchase a new appliance. Scott was very professional and great customer service.
818.Longoria,
Customer service response - Thank you for your positive feedback! We're glad to hear Scott was professional and provided great customer service, even in recommending the best solution for your appliance.
Sears Home Services on 1753141129385
