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2201 Interstate 35E S Reviews
Read reviews from customers who used our services at 2201 Interstate 35E S
Total reviews
259
Average Rating
4.6/5
Brad J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1752458265196
Overall experience with Sears was outstanding. The professional Noah responded promptly and professionally. Strongly recommend
Andre G,
Customer service response - Thank you for your positive feedback, Andre! We're glad to hear Noah responded promptly and professionally, and we appreciate your recommendation.
Sears Home Services on 1752456023937
Angel was polite and professional. Very easy to talk with and he was a fresh of breath air after the horrid experience I had on June 30 with a no-show; cancellation with no explanation.
Joyce T,
Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear Angel was polite and professional, and we apologize for the previous inconvenience you experienced.
Sears Home Services on 1752456261625
Angel is awesome! He is very respectful and goes above and beyond.
Christy B,
Customer service response - Thank you for your positive feedback, Christy! We're glad to hear Angel was respectful and went above and beyond during your service.
Sears Home Services on 1751938895932
The time between diagnosis and actual fixing was over a week, but it’s working and both techs were great!
Kelly C,
Customer service response - Thank you for your positive feedback, Kelly! We're glad to hear both technicians were great and that your issue is now resolved.
Sears Home Services on 1751867571422
Alberto was incredible! He was punctual, polite, informative & so helpful in assessing & explaining any issues. He is extremely experienced & knowledgeable and I hope you realize what a great asset he is to Sears! I was extremely frustrated dealing with your AI robots, phone queues and not being able actually speak with a human but he quickly made up for your company’s customer service faults! I would give him 10 stars if possible. He is exactly the type of tech that made Sears great back in the day. Please hire more Alberto’s and less AI robots!
Peg D,
Customer service response - Thank you for your positive feedback, Peg! We're glad to hear Alberto was punctual, polite, and informative, and we appreciate your input on improving our customer service experience.
Sears Home Services on 1751503311827
The gentleman that came to fix my refrigerator was very kind, respectful and informative. He made everything very plain and unlike some services I've used he cleaned up perfectly when he was done!
Brenda P,
Customer service response - Thank you for your positive feedback, Brenda! We're glad to hear our technician was kind, respectful, and informative, and that he left everything clean and tidy.
Sears Home Services on 1751418288105
Having a warranty with Sears is the best thing you can do for your home. The technicians are very knowledgeable about the machines and the repair process is very thorough.
MEI J,
Customer service response - Thank you for your positive feedback, Mei Ling! We're glad to hear you find value in our warranty and that our technicians are knowledgeable and thorough.
Sears Home Services on 1751329924197
Great service thank you for your service ck
charles K,
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear you were satisfied with our service.
Sears Home Services on 1751330789908
Harold calls ahead of time, comes in and gets the job done.
Drue M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1750899122435
