2201 Interstate 35E S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shannon H
Sergio S was courteous and professional
Customer service response - Thank you for recognizing Sergio S's professionalism and courtesy. We're proud to have him on our team!
Sears Home Services on June 30, 2024
Robert S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 26, 2024
Vijay K
Excellent service by the technician
Customer service response - Thank you for taking the time to leave a positive review about our technician's service. We're thrilled to hear you had an excellent experience!
Sears Home Services on June 20, 2024
David J
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 20, 2024
Rajat J
Customer service response - A big thank you, Rajat, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
John M
Customer service response - A big thank you, John, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
Lynn
Customer service response - A big thank you, Lynn, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Dorothy G
Our technician Micah was knowledgeable and helpful, and I give him a 5 star. My main issue is lack of customer service. There is no way to speak to a representative. It is totally AI, and a Totally frustrating experience.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 16, 2024
Randal L
Great Customer Service, effective technician and pleasant to work with.
Customer service response - Thank you for acknowledging our customer service and technicians. We're thrilled you had a pleasant experience!
Sears Home Services on June 17, 2024
Todd B
Scott was quick and thorough. Normally these two attributes don't go together in a service call for anything. He is welcome in our home anytime.
Customer service response - Thank you for recognizing Scott's speed and thoroughness – we're proud to have him on our team. We look forward to assisting you again in the future.
Sears Home Services on June 13, 2024
