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25704 Northwest Freeway Ste A Reviews
Read reviews from customers who used our services at 25704 Northwest Freeway Ste A
Total reviews
259
Average Rating
4.5/5
Roman was awesome he did great job on all my appliances to be serviced.
ASHUTOSH O,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1737933569707
Roman was professional and considerate. He explained things well and was very polite. My washer works great now!
Kate T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1737678679248
Larry analyzed the problem and replaced bottom icemaker. Started making ice shortly after he left.
Michael M,
Customer service response - Thank you for your positive feedback! We're glad to hear Larry was able to quickly resolve the issue with your icemaker.
Sears Home Services on 1737349735406
Mike was extremely knowledgeable and professional. Made a frustrating situation seem like no big deal
A1MadeThe B,
Customer service response - Thank you for your positive feedback! We're glad to hear Mike's knowledge and professionalism helped make the situation easier for you.
Sears Home Services on 1736998303040
Terrific customer service and product knowledge!
Rick G,
Customer service response - Thank you for your positive feedback! We're glad to hear you appreciated our terrific customer service and product knowledge.
Sears Home Services on 1736824059633
Described my observation of the refrigerator issues to Sear Home Services Technician Mike. He affirmed me that the main cause was the heavy icing of the freezer compartment back wall causing the evaporator fan motor to stop running leading to the error code ERR FF. He believed the heavy icing was due to food overfilling the bottom freezer drawer. UPDATE: Few days after the repair, I realized the icemaker was not making ice. Looking at it closely, I found out the icemaker was re-installed incorrectly by Mike. So I un-installed and re-installed it myself. Icemaking worked again!
Patrick W,
Customer service response - Thank you for your positive feedback! We're glad to hear that Mike was able to identify the issue with your refrigerator and provide a clear explanation.
Sears Home Services on 1736403970568
Yolanda C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1736225609464
Mark was very knowledgeable and helpful. He found the problem with my washer and fixed it in a timely fashion. We were very pleased with his service and he made sure that we understood the problem with our washer before charging us. Thank you Mark
Dora W,
Customer service response - Thank you for your positive feedback! We're glad to hear Mark provided knowledgeable and helpful service, and that you were pleased with the timely repair of your washer.
Sears Home Services on 1735623107332
Brigitte C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1735623820764
Marisol A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1735176591368
