25704 Northwest Freeway Ste A Reviews
Showing most recent reviews from verified customers of Sears Home Services
Drain pump for washing machine
My experience with Kelvin was nice. He actually had the part with him and did not take long to complete the work. He was very thorough about what was needed to fix the washing machine.
Gay T, Cypress, TX
Ice maker dispenser - Repair quick
Jose asked more detail of the ice maker. After few minutes, he quickly determined to replace the ice maker. He submitted the request to my home insurance, within minutes it got approved. It took him 30 minutes to complete the whole thing.
Toan P, Cypress, TX
Daniel M
Professional concise experience d Sears give this Technician a raise- great job!
Marie G, Cypress, TX
Thorough
Kyle asked questions and took the top off the machine. Understood I have been without a washing machine working properly for quite some time. I know Im frustrated and try to come off kindly but sure I have frustration in my voice, I appreciate his understanding and listening. He really took his time on the machine to fix it. Thank you!
Christine S, Cypress, TX
Great service
The job was well done and very fast. I totally recommend Sears service!!
Ruben D, Cypress, TX
Refrigerator repair
Robert was on time, professional, courteous and tidy. Tremendous and talented repair man. He took time to explain his work.
Andrew L, Cypress, TX
Refrigerator service
I had great service from Fransisco. However, Fransisco was the second tech on the second day of trying to fix my refrigerator fixed. I originally had a service set up for the first day. Received no communication from the first tech on service update ever. I had to do the live chat in order to get an update at 8:00pm that a service tech was not going to show up. There is no way to communicate to a live person about any work or status updates. If not for using warranty work, i would not use them again.
Sandra C, Cypress, TX
Great repairman
Professional, knowledgeable, kind and timely. I appreciated that he took the time to explain my refrigerator issue.
Christinelo G, Cypress, TX
Service Review
Excellent……… so far. Need a few days to see if service remedied our problems.
David Larson, Cypress, TX
Repair
Knowledgeable and respectful, answered questions and fixed our problem. Great Tech
Maria& M, Cypress, TX
