25704 Northwest Freeway Ste A Reviews

Read reviews from customers who used our services at 25704 Northwest Freeway Ste A


Total reviews

259


Average Rating

4.5/5

January 26, 2024
Overall rating

Bob S,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1706252137325

February 08, 2024
Overall rating

Courteous and efficient.

Dave M,

Customer service response - Thank you for your review. We appreciate your kind words and are glad to hear that you found our service to be courteous and efficient.

Sears Home Services on 1707415712103

February 05, 2024
Overall rating

Jason B,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1707175179631

February 07, 2024
Overall rating

Very nice and professional person. He greeted me and wasted no time. He cleaned the work area and put everything back ( this was a first). Would highly recommended.

Monica O,

Customer service response - Thank you for taking the time to leave a review for our sears appliance repair. We appreciate your kind words and are glad to hear that our technician was professional and efficient. We strive to provide excellent service and appreciate your recommendation.

Sears Home Services on 1707290507945

February 06, 2024
Overall rating

Jose came in my home to repair my fridge and he was fast, professional and friendly. He thoroughly inspected and quickly repaired it. I am so happy. Thank you.

Pam F,

Customer service response - Thank you for your positive review! We are glad to hear that Jose provided fast, professional, and friendly service, and that you are happy with the thorough inspection and quick repair of your fridge. We appreciate your feedback.

Sears Home Services on 1707204197228

February 06, 2024
Overall rating

Straight talk and gave me sound advice.

Gregg L,

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our team provided you with good advice. We strive to offer straightforward service to all of our customers.

Sears Home Services on 1707281873824

December 21, 2023
Overall rating

Excellent Techician and Courteous.

Maco M,

October 25, 2023
Overall rating

The technician thought he knew what was wrong with the ice machine and then proved his theory that some electrical wires were broken. Two previous technicians did not solve the problem...they easter egged a fix by ordering parts. The fix was accomplished by laying on the floor trying to solder too very small wires together.This consumers opinion is that the third try was successful because the tech worked harder than the first two techs who were not willing to do the tough fix. The repair to this machine should not have taken THREE trips. I am not happy that I had to set aside what adds up to three days of waiting time for a tech to arrive between 07-1600 hours! The third try was a charm...lets see how long this fix lasts.

Jon C,

October 26, 2023
Overall rating

Pleased with technician who repaired dishwasher. Derek seemed to take great care to get everything correct. Sears could do a better job of making it easy to speak to a person, rather than only automated systems. It's frustrating to try to contact Sears when a customer has an issue with an appliance that needs repair!

CJ T,

October 27, 2023
Overall rating

Daniel showed up on time, got right to work, and immediately found our problem. We give him 5 stars for professionalism, courtesy, and friendliness!

Mark S,

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