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802-552-4364
111A Blanco Ave Reviews
Read reviews from customers who used our services at 111A Blanco Ave
Total reviews
170
Average Rating
4.6/5
Your services was horrible. (and that's kind). your service guy did not repair the washer. as he was leaving it flooded our laundry room. Texted and called him, with no response. Called services center and was directed to south east Asia. no one would help and no one would return calls. This business is a huge scam. Doesn't even deserve the time that it took me to type this. also it wont let me post this without giving 1 star. It doesn't deserve that.
Mark L,
Customer service response - We apologize for the trouble you've faced, Mark. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742869024122
Goff P,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1735176513546
Laura K,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1731249216261
I paid for an estimate for repair of my washing machine and got a receipt for that $139. The estimate was txt'd to me with errors. I have called the help line four times and each time they send me a copy of the receipt not the estimate. Every time I complain they send me to the help line that has failed four times to produce the estimate. There is no way to elevate or redirect my issue so I keep going to the same people and they keep giving me the wrong answer. USELESS.
Alice,
Customer service response - We apologize for the trouble you've faced, Alice. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727923254333
The estimate was generated with errors. I have made three contacts and waited over a week and still gotten no support from sears. Useless!
Mary M,
Customer service response - We apologize for the trouble you've faced, Larry. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727751967385
Neal never showed up. We waited all day and never left the house. I viewed all my camera videos and he’s not on it so I know he didn’t show and never rang my bell. A&E is the worst company ever.
monique C,
Customer service response - We're really sorry to hear about your experience, monique. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1727587433929
Has not come yet
Kathy S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720585242235
Tried to bill me for service under warranty then would not leave property . Washer still leaking
Joan H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718851734006
The 9 hour window is ridiculous, not everyone works from home. He couldn’t even wait 5 minutes for my wife to drive home. He passed her on our street and refused to answer my calls. You cannot talk to a person, they will only schedule your appointment from 8am to 5pm. Definitely not customer service oriented.
Bill P,
Customer service response - Thank you for taking the time to bring this to our attention, Bill. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1710740245099
I was very frustrated. It is not easy, in fact almost impossible, to call somebody at Sears. When the technician came to replace the part, it was not the correct part. It took over 6 weeks to schedule somebody to fix it correctly. The person who finally came, fixed it properly. Note that I am working with AHS. Sears really needs to make it easier to contact them via phone. As it stands, I will not recommend Sears to anybody.
Ray P,
Customer service response - Thank you for taking the time to bring this to our attention, Ray. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1705486201615
