Many thanks to Dionysios for diagnosing and repairing our washer, and also providing needed maintenance for our dryer, all within about an hour service call. We are so relieved to have our machine repaired, and could not have asked for a more knowledgeable, experienced technician, or a better service experience.

My lucky day!! To have a true professional working on my dryer was a delight! Not only was Dionysius prompt, professional and on task the moment he arrived, he also was willing to discuss the issue at hand and teach me dryer do's and don'ts to maintain the machine's integrity. Add in a charming gentleman who was fun to talk to, and Sears hits a home run. Dionysius fixed the dryer quickly and made the afternoon a happier one. I am extremely impressed. Thank you, Sears, for sending me your best!!!!

Gentleman arrived in a timely manner proceeded to make repair with very professional expertise. Was done quickly. Very polite very pleased with the outcome.