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111A Blanco Ave Reviews
Read reviews from customers who used our services at 111A Blanco Ave
Total reviews
183
Average Rating
4.6/5
Tried to bill me for service under warranty then would not leave property . Washer still leaking
Joan H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718851734006
The 9 hour window is ridiculous, not everyone works from home. He couldn’t even wait 5 minutes for my wife to drive home. He passed her on our street and refused to answer my calls. You cannot talk to a person, they will only schedule your appointment from 8am to 5pm. Definitely not customer service oriented.
Bill P,
Customer service response - Thank you for taking the time to bring this to our attention, Bill. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1710740245099
I was very frustrated. It is not easy, in fact almost impossible, to call somebody at Sears. When the technician came to replace the part, it was not the correct part. It took over 6 weeks to schedule somebody to fix it correctly. The person who finally came, fixed it properly. Note that I am working with AHS. Sears really needs to make it easier to contact them via phone. As it stands, I will not recommend Sears to anybody.
Ray P,
Customer service response - Thank you for taking the time to bring this to our attention, Ray. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1705486201615
