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2001 N Saint Marys St Reviews
Read reviews from customers who used our services at 2001 N Saint Marys St
Total reviews
88
Average Rating
4.2/5
SJ H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788391424418
The technician that came out, Ricky was very helpful and performed to work very good. No complaints but the companies not being able to talk to a person. All AI sucks. Hope you read this CEO of the company.
Barbara R,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear Ricky was helpful and performed well, and we appreciate your input on communication with the company.
Sears Home Services on 1787796050624
Juan,
Customer service response - Thank you for the amazing 5-star review, Juan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786730962489
Great job fixing range. Thank yo
Curtis C,
Customer service response - Thank you for your feedback, Curtis! We're glad to hear the range was fixed to your satisfaction.
Sears Home Services on 1786663776686
Justin D,
Customer service response - Thank you for the amazing 5-star review, Justin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785451104258
Adela C,
Customer service response - Thank you for the amazing 5-star review, Adela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785445675568
Erika S,
Customer service response - Thank you for the amazing 5-star review, Erika! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783117055685
Very professional.
gene C,
Customer service response - Thank you for your feedback, Gene! We're glad to hear you found our service very professional.
Sears Home Services on 1781728426729
Great service very professional, respectful and I didnt pay anything.
Amelia H,
Customer service response - Thank you for your feedback, Amelia! We're glad to hear you received great, professional, and respectful service.
Sears Home Services on 1781652937832
We requested home service for a 17 year old LG front load washing machine. Sears provided updated arrival times for appointment via text. Repairman called same day with expected arrival time and arrived within a 20 min window. Repairman was friendly and knowledgeable. Once the problem was diagnosed, it was discovered that the parts were no longer manufactured. Although the repairman was not able to order parts and repair the machine, he was able to provide enough answers to questions I asked for regarding his opinion on brand comparisons, front load vs top load, and ease of repair (from his perspective as a repairman), so that I could make an informed purchase of a new machine. Yay Sears for prompt, friendly, and knowledgeable service.
Mary D,
Customer service response - Thank you for your feedback, Mary! We're glad to hear our service was prompt, friendly, and knowledgeable, and that our repairman could assist you in making an informed decision.
Sears Home Services on 1781116496647
Jonathan was so efficient and helpful! He came in and fixed our refrigerator so quickly! Very great full for his help and services.
Jayne W,
Customer service response - Thank you for your feedback, Jayne! We're glad to hear Jonathan was efficient and helpful in quickly fixing your refrigerator.
Sears Home Services on 1779215473542
Personable. Knowledgeable. Arrived on time. Considerate of surroundings.
Cassy D,
Customer service response - Thank you for your feedback, Cassy! We're glad to hear the service was personable, knowledgeable, timely, and considerate of your surroundings.
Sears Home Services on 1778599698219
Teresa G,
Customer service response - Thank you for the amazing 5-star review, Teresa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778185891157
He came did the job and left and was very professional. Plus friendly.
Maryhelen F,
Customer service response - Thank you for your feedback, Maryhelen! We're glad to hear the service was professional and friendly.
Sears Home Services on 1776281005163
Benjamin P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774398173490
Nick was very friendly knowledgeable and helpful.
Marilyn H,
Customer service response - Thank you for your review, Marilyn! We're glad to hear Nick was friendly, knowledgeable, and helpful during your service.
Sears Home Services on 1773796065401
Pat C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773275457225
Great service.
YSREAL R,
Customer service response - Thank you for your review, Ysreal! We're glad to hear you received great service.
Sears Home Services on 1772419702578
Carlton was busy from his arrival until he left. He was knowledgeable and kept me informed throughout the service appointment. Carlton followed through and followed up. Highly recommend Carlton for his professionalism and thoroughness. Thank you. Paid for with home warranty.
Kerry P,
Customer service response - Thank you for your review, Kerry! We're glad to hear Carlton was professional, knowledgeable, and thorough, keeping you informed throughout the service.
Sears Home Services on 1772066598046
cynthia N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771808140858
Barbara B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767855461591
Jason was very knowledgeable and very pleasant to work with. Couldn’t have asked for a better experience.
Julian B,
Customer service response - Thank you for your review, Julian! We're glad to hear Jason was knowledgeable and pleasant, providing you with a great experience.
Sears Home Services on 1766450307155
Carlos was great he took time to explain a few things. The tracking and scheduling system as a whole is flawed. The part was delivered to my house 2 days after the first technician ordered it. I notified everyone (Sears) I could including Samantha the AI virtual assistant that I had the part. After 5 appointments, 4 of which were no shows we had someone else install the part. Techs were great.
nick V,
Customer service response - Thank you for your review, Nick! We're glad to hear Carlos was helpful, but we're sorry for the scheduling issues you experienced. We appreciate your feedback and will work on improving our system.
Sears Home Services on 1765418003020
Ray,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765418142833
Repair fridge slide out bin
Doug A,
Customer service response - Thank you for your review, Doug! We're glad to hear your fridge slide-out bin was repaired successfully.
Sears Home Services on 1765417997263
