6461 Eastex Fwy Reviews
Read reviews from customers who used our services at 6461 Eastex Fwy
Total reviews
255
Average Rating
4.7/5
Repairman was great. Knowledgeable, and quick. My experience with the Sears AI was terrible.
John P,
Customer service response - Thank you for your feedback, John! We're glad to hear the repairman was great, knowledgeable, and quick, and we apologize for your experience with the Sears AI.
Sears Home Services on 1784834400705
The gentleman was courteous and very precessional. I want to thank him and Sears repair
sarita D,
Customer service response - Thank you for your feedback, Sarita! We're glad to hear the gentleman was courteous and professional, and that you appreciated our service.
Sears Home Services on 1784649705480
Technician was very friendly, knowledgeable and quick.
Gene E,
Customer service response - Thank you for your feedback, Gene! We're glad to hear the technician was friendly, knowledgeable, and quick.
Sears Home Services on 1784252982712
Carroll P,
Customer service response - Thank you for the amazing 5-star review, Carroll! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783956820982
LMS,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783360440130
Julia H,
Customer service response - Thank you for the amazing 5-star review, Julia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783007302041
Daniel was right on time. He is very personable and friendly. He had my washing machine fixed in no time.
Cathy M,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear Daniel was punctual, personable, and quickly fixed your washing machine.
Sears Home Services on 1781293629703
Lesley H,
Customer service response - Thank you for the amazing 5-star review, Lesley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778882326035
Technician is great. Didn't take long to put the part in. Now getting him out here is another thing. Was rescheduled twice before he was able to get to me. Was NOT homeowners fault. The FAULT lies on Sears. This is unacceptable. Sears doesn't wait to take the payment out each month and the deductible. My time is very valuable, and to wait for a technician to show up and at the last minute we get a reschedule notice. And this is every time that I have a repair scheduled. Unacceptable. And I tell everyone that I know. But again the technician was great(5).
Robert B,
Customer service response - Thank you for your feedback, Robert. We're glad to hear the technician provided great service, but we're sorry for the scheduling issues you experienced. Please contact us directly to address any ongoing concerns.
Sears Home Services on 1778876613934
Daniel was very nice and very helpful…. Got my machine up and running!!
Karen J,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Daniel was nice and helpful in getting your machine up and running.
Sears Home Services on 1776980420928