6461 Eastex Fwy Reviews
Read reviews from customers who used our services at 6461 Eastex Fwy
Total reviews
258
Average Rating
4.7/5
Very nice and professional.
Lenora B,
Customer service response - Thank you for your feedback, Lenora! We're glad to hear you found our service nice and professional.
Sears Home Services on 1790562028578
Great service from calling in for a repair to the repair being completed.
Sean C,
Customer service response - Thank you for your feedback, Sean! We're glad to hear you received great service from start to finish.
Sears Home Services on 1789162803080
Polite, professional and lots of patience…
Bart G,
Customer service response - Thank you for your feedback, Bart! We're glad to hear the service was polite, professional, and patient.
Sears Home Services on 1788224230296
Technician was very professional and completed repairs promptly and correctly.
txron64,
Customer service response - Thank you for your feedback! We're glad to hear the technician was professional and completed the repairs promptly and correctly.
Sears Home Services on 1787878279670
Daniel was great, very professional and informative. My only critique would be for the scheduling of my appointment. They were at my residence within 6 minutes of of the notice they would be here, which was between 2:15 & 2:57. Fortunately, I am only 12mins away. It all worked out.
Ray A,
Customer service response - Thank you for your feedback, Ray! We're glad to hear Daniel was professional and informative, and we apologize for the scheduling notice timing.
Sears Home Services on 1787867475425
He was excellent. Couldn't be any better
Loy M,
Customer service response - Thank you for your feedback, Loy! We're glad to hear the service was excellent and met your expectations.
Sears Home Services on 1787853137964
Me2 W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786473254125
Earnest L,
Customer service response - Thank you for the amazing 5-star review, Earnest! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786467050604
The service technician was very polite and explained the problem well. Sadly the part is no longer available to fix the issue.
Teri O,
Customer service response - Thank you for your feedback, Teri! We're glad to hear the technician was polite and informative, but sorry to learn the part is no longer available.
Sears Home Services on 1786374278887
Evie S,
Customer service response - Thank you for the amazing 5-star review, Evie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786053397783
Logan B,
Customer service response - Thank you for the amazing 5-star review, Logan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785260587310
Mr Patrick was very professional very friendly he was fast getting my washer done highly recommend him
Diannelawson L,
Customer service response - Thank you for your feedback, Dianne! We're glad to hear Mr. Patrick was professional, friendly, and efficient with your washer repair.
Sears Home Services on 1784928635457
Mark was very knowledgeable and professional!!
Chip C,
Customer service response - Thank you for your feedback, Chip! We're glad to hear Mark was knowledgeable and professional.
Sears Home Services on 1784921695252
Repairman was great. Knowledgeable, and quick. My experience with the Sears AI was terrible.
John P,
Customer service response - Thank you for your feedback, John! We're glad to hear the repairman was great, knowledgeable, and quick, and we apologize for your experience with the Sears AI.
Sears Home Services on 1784834400705
The gentleman was courteous and very precessional. I want to thank him and Sears repair
sarita D,
Customer service response - Thank you for your feedback, Sarita! We're glad to hear the gentleman was courteous and professional, and that you appreciated our service.
Sears Home Services on 1784649705480
Technician was very friendly, knowledgeable and quick.
Gene E,
Customer service response - Thank you for your feedback, Gene! We're glad to hear the technician was friendly, knowledgeable, and quick.
Sears Home Services on 1784252982712
Carroll P,
Customer service response - Thank you for the amazing 5-star review, Carroll! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783956820982
LMS,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783360440130
Julia H,
Customer service response - Thank you for the amazing 5-star review, Julia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783007302041
Daniel was right on time. He is very personable and friendly. He had my washing machine fixed in no time.
Cathy M,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear Daniel was punctual, personable, and quickly fixed your washing machine.
Sears Home Services on 1781293629703
Lesley H,
Customer service response - Thank you for the amazing 5-star review, Lesley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778882326035
Technician is great. Didn't take long to put the part in. Now getting him out here is another thing. Was rescheduled twice before he was able to get to me. Was NOT homeowners fault. The FAULT lies on Sears. This is unacceptable. Sears doesn't wait to take the payment out each month and the deductible. My time is very valuable, and to wait for a technician to show up and at the last minute we get a reschedule notice. And this is every time that I have a repair scheduled. Unacceptable. And I tell everyone that I know. But again the technician was great(5).
Robert B,
Customer service response - Thank you for your feedback, Robert. We're glad to hear the technician provided great service, but we're sorry for the scheduling issues you experienced. Please contact us directly to address any ongoing concerns.
Sears Home Services on 1778876613934
Daniel was very nice and very helpful…. Got my machine up and running!!
Karen J,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Daniel was nice and helpful in getting your machine up and running.
Sears Home Services on 1776980420928
Great technician great service
McKinley A,
Customer service response - Thank you for your feedback, McKinley! We're glad to hear you received great service from our technician.
Sears Home Services on 1776967793266
Gerald W,
Customer service response - Thank you for the amazing 5-star review, Gerald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776733865900