6461 Eastex Fwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
Glen V
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 06, 2025
Mary G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 06, 2025
Margie H
Larry was very experienced and knowledgeable about the repair of my dryer. Great service job 👍🏾
Customer service response - Thank you for your positive feedback, Margie. We're delighted to hear that Larry provided experienced and knowledgeable service for your dryer repair!
Sears Home Services on April 03, 2025
Angela P
My repairman was fabulous! He communicated his arrival time and was prompt. My only issue is the AI service that schedules. My appointment was canceled and rescheduled after I had cleared my schedule to allow for a full day of waiting. You cannot call and get a person to talk to. I do not like everything being AI. Thankfully, my tech actually called the day of service to verify that I would be available.
Customer service response - Thank you for your positive feedback, Angela. We're glad to hear your repairman was fabulous and communicated well, and we're sorry for the inconvenience with the scheduling system; please contact us directly for further assistance.
Sears Home Services on March 27, 2025
Shelly C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 26, 2025
Jerry K
The man came on time saw what needed to be completed started making phone calls to get to the bottom of this long time open repair ticket.
Customer service response - Thank you for your positive feedback, Jerry. We're glad to hear our technician was prompt and proactive in addressing your repair needs!
Sears Home Services on March 23, 2025
Howard B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 20, 2025
Patrick C
Friendly, professional service.
Customer service response - Thank you for your positive feedback, Patrick. We're glad to hear you appreciated our friendly and professional service!
Sears Home Services on March 16, 2025
Donnella L
Repairman Larry was on time, worked quickly and carefully protected surfaces from damage.
Customer service response - Thank you for your positive feedback, Donnella. We're delighted to hear that Larry was punctual, efficient, and careful in protecting your surfaces!
Sears Home Services on February 13, 2025
Raghurami R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 06, 2025
