6461 Eastex Fwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
karrie P
This was the second time Thomas came out. He originally came to tell me what was wrong with my refrigerator, ordered parts and he said someone would be back to install the parts. He actually got the call to return and did a great job. He was very nice and informative. It was a pleasure!
Customer service response - We're delighted to hear about your positive experience with Thomas and appreciate your kind words. Thank you for choosing us for your repair needs!
Sears Home Services on March 21, 2024
Randi H
Customer service response - A big thank you, Randi, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 19, 2024
Randa S
We are very pleased with the services we received from Sears technicians. They did excellent job and they were very respectful and courteous. They did a great job and services.
Customer service response - Thank you for praising the professionalism and skills of our technicians. We're glad to know we could meet your satisfaction standards.
Sears Home Services on March 17, 2024
Gaylon G
The labor cost is way too high. Also, I would rather talk to a live person than a machine when you call the phone number. Other than the above, everything turned out well.
Customer service response - We apologize for any inconvenience caused by our pricing and automated phone system. Thank you for sharing your feedback with us.
Sears Home Services on March 07, 2024
Darlene S
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on March 03, 2024
Love
Ronald was very nice talked me through the repair process even let me see the replacement part was actually working before he put everything back together!
Customer service response - Thank you for sharing your positive experience with us. We're glad to hear that Ronald provided you with excellent service and walked you through the repair process.
Sears Home Services on February 22, 2024
A L
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on January 19, 2024
Lisa B
He was very nice and knowledgeable.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician's expertise and friendly service.
Sears Home Services on January 17, 2024
Terri D
Very courteous and knowledgeable
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our courteous and knowledgeable service.
Sears Home Services on February 07, 2024
Ronald A
