1000 San Jacinto Mall Reviews
Read reviews from customers who used our services at 1000 San Jacinto Mall
Total reviews
184
Average Rating
4.5/5
Martha B,
Our technician was very prompt, helpful and professional
Bon K,
They were on time, polite and efficient.
Sharon B,
Shanna B,
VICTOR G,
Great job
Kris L,
Elida M,
Repair person stated ac just needed freon. 4 hours later, still not cooling. Went outside and saw the fan isn't spinning on the outside unit. Update: Different repair person came 4 days later and found the problem (blown capacitor). Replaced it, and now things are good. Thank you, Jaime!
Thomas G,
Customer service response - We apologize for the trouble you've faced, Thomas. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1783299743549
Great work as usual. Not happy bout the scheduling and not calling to reschedule or inform clients when there is a no show, very poor communication on that aspect. But truly awesome work and conversations concerning topics on the job they are called for.
Asuku O,
Customer service response - Thank you for your feedback, Asuku! We're glad you appreciated the work and conversations, and we apologize for the scheduling and communication issues.
Sears Home Services on 1743384219003
Very professional, but his repair quote was ridiculous
Denver G,
Customer service response - Thank you for your feedback, Denver! We're glad to hear you found our service professional, and we appreciate your input on the repair quote.
Sears Home Services on 1737933776487