Appointment Lookup
802-552-4364
1000 San Jacinto Mall Reviews
Read reviews from customers who used our services at 1000 San Jacinto Mall
Total reviews
187
Average Rating
4.6/5
Paul with A & E Factory Service quickly evaluated washing machine issue, installed replacement part, & tested. Excellent technician & very pleasant to work with.
William G,
Customer service response - Thank you for your feedback, William! We're glad to hear Paul quickly evaluated and resolved your washing machine issue and that you found him pleasant to work with.
Sears Home Services on 1787704148239
Jeremy W,
Customer service response - Thank you for the amazing 5-star review, Jeremy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787355668645
David P,
Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786821672323
Nora Z,
Customer service response - Thank you for the amazing 5-star review, Nora! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786643136150
Sergio V. Did an amazing job, he is very knowledgeable and quick. He had my dryer back up and running in 45 min. Literally from taking it apart to fixing the issue and putting it back together it was only 45 minutes. I would recommend Sears home repair any time and I would ask for Sergio V.
Chivon L,
Customer service response - Thank you for your feedback, Chivon! We're glad to hear Sergio V. was knowledgeable and quick, and that you would recommend our service.
Sears Home Services on 1786375106421
EXCELLENT JOB VERY NICE AND POLITE
Janyce W,
Customer service response - Thank you for your feedback, Janyce! We're glad to hear the technician did an excellent job and was nice and polite.
Sears Home Services on 1785523373642
Linda T,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785447029578
Thurough and explained things well. Great Tech.
Zeb L,
Customer service response - Thank you for your feedback, Zeb! We're glad to hear our technician was thorough and explained things well.
Sears Home Services on 1785268303655
Mark H,
Customer service response - Thank you for the amazing 5-star review, Mark! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783969918272
Jaime was very professional and repair my A/C. He was knowledgeable and helpful in getting my A/C back working.
Drew P,
Customer service response - Thank you for your feedback, Drew! We're glad to hear Jaime was professional, knowledgeable, and helpful in repairing your A/C.
Sears Home Services on 1783538687634
Sergio did an outstanding job in getting my refrigerator up and running again!
Ramiro E,
Customer service response - Thank you for your feedback, Ramiro! We're glad to hear Sergio did an outstanding job getting your refrigerator up and running.
Sears Home Services on 1783476372180
Pam S,
Customer service response - Thank you for the amazing 5-star review, Pam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781570945619
Fast quick service! Very honest and reliable.
KK I,
Customer service response - Thank you for your feedback! We're glad to hear you found the service fast, honest, and reliable.
Sears Home Services on 1780705640773
Debbie A,
Customer service response - Thank you for the amazing 5-star review, Debbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776463907916
Alexander was professional and courteous. Fixed the problem with no issues.
Terry F,
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear that Alexander was professional and courteous and fixed the problem without any issues.
Sears Home Services on 1774313125492
Service Tech very knowledgeable of the repairs that was done and in a timely manner.
John A,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our service tech was knowledgeable and completed the repairs promptly.
Sears Home Services on 1773704885228
The technicians are great. They are knowledgeable, efficient and friendly. Thank you, Paul and Raul. 5 stars! However, I must say that working with the Sears Home Services AI system is a pain in the neck! There is no option for talking with a human being, and the system is woefully inadequate in its capabilities. Example: I have tried changing my address twice - each time following AI’s prompts, each time thinking it was done, and each time discovering later it had not been done. How did I know? AI kept sending the techs to the wrong address. Sears should be embarrassed. It used to be such a good, solid company. 0 stars.
Anne K,
Customer service response - Thank you for your positive feedback about our technicians, Anne! We're sorry to hear about your experience with the AI system. Please contact us directly so we can assist you further.
Sears Home Services on 1773360741857
Very professional and kind. He knew what to do and the job was completed. Would like to thank him and schedule him again if needed.
DeWoina R,
Customer service response - Thank you for your positive feedback, De'Woina! We're glad to hear that our technician was professional and completed the job. We look forward to assisting you again if needed.
Sears Home Services on 1773360777860
Kelvin was very knowledgeable and extremely helpful with our dishwasher repairs. It was also very comforting to have his expertise from the initial appointment to the completion of all the repairs!
Rick B,
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear that Kelvin was knowledgeable and helpful throughout your dishwasher repairs.
Sears Home Services on 1771370839154
Every looks great the technician did a great job 👏
Daniel L,
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear that everything looks great and that our technician did a great job.
Sears Home Services on 1770943570553
Our technician was professional, knowledgeable and friendly
Elva A,
Customer service response - Thank you for your positive feedback, Elva! We're glad to hear that our technician was professional, knowledgeable, and friendly.
Sears Home Services on 1769453289134
Very professional, efficient service technician. Cautious and thorough. He was easy to talk with. He kept his work area very neat and clean.
Becky S,
Customer service response - Thank you for your positive feedback, Becky! We're glad to hear that our technician was professional, efficient, and maintained a clean work area.
Sears Home Services on 1768265189204
Very knowledgeable and professional technician who is very polite, friendly and helpful!!!!
JD F,
Customer service response - Thank you for your positive feedback, JD! We're glad to hear that our technician was knowledgeable, professional, and friendly.
Sears Home Services on 1767921779659
Very nice and knowledgable. Found the problem immediately, produced a quote, and had the mower fixed in 15 minutes. Also gave me some good advice on maintenance to extend my mower’s service life. He deserves more than 5 stars.
John B,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our technician was knowledgeable, efficient, and provided helpful maintenance advice for your mower.
Sears Home Services on 1767853912360
Repairmen did an awesome job repairing my stovetop. We are very happy with Sears service
Mary S,
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that you are happy with the repair of your stovetop and our service.
Sears Home Services on 1765162872784
