Appointment Lookup
802-552-4364
1000 San Jacinto Mall Reviews
Read reviews from customers who used our services at 1000 San Jacinto Mall
Total reviews
175
Average Rating
4.5/5
Fast quick service! Very honest and reliable.
KK I,
Customer service response - Thank you for your feedback! We're glad to hear you found the service fast, honest, and reliable.
Sears Home Services on 1780705640773
Debbie A,
Customer service response - Thank you for the amazing 5-star review, Debbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776463907916
Alexander was professional and courteous. Fixed the problem with no issues.
Terry F,
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear that Alexander was professional and courteous and fixed the problem without any issues.
Sears Home Services on 1774313125492
Service Tech very knowledgeable of the repairs that was done and in a timely manner.
John A,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our service tech was knowledgeable and completed the repairs promptly.
Sears Home Services on 1773704885228
The technicians are great. They are knowledgeable, efficient and friendly. Thank you, Paul and Raul. 5 stars! However, I must say that working with the Sears Home Services AI system is a pain in the neck! There is no option for talking with a human being, and the system is woefully inadequate in its capabilities. Example: I have tried changing my address twice - each time following AI’s prompts, each time thinking it was done, and each time discovering later it had not been done. How did I know? AI kept sending the techs to the wrong address. Sears should be embarrassed. It used to be such a good, solid company. 0 stars.
Anne K,
Customer service response - Thank you for your positive feedback about our technicians, Anne! We're sorry to hear about your experience with the AI system. Please contact us directly so we can assist you further.
Sears Home Services on 1773360741857
Very professional and kind. He knew what to do and the job was completed. Would like to thank him and schedule him again if needed.
De'Woina R,
Customer service response - Thank you for your positive feedback, De'Woina! We're glad to hear that our technician was professional and completed the job. We look forward to assisting you again if needed.
Sears Home Services on 1773360777860
Kelvin was very knowledgeable and extremely helpful with our dishwasher repairs. It was also very comforting to have his expertise from the initial appointment to the completion of all the repairs!
Rick B,
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear that Kelvin was knowledgeable and helpful throughout your dishwasher repairs.
Sears Home Services on 1771370839154
Every looks great the technician did a great job 👏
Daniel L,
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear that everything looks great and that our technician did a great job.
Sears Home Services on 1770943570553
Our technician was professional, knowledgeable and friendly
Elva A,
Customer service response - Thank you for your positive feedback, Elva! We're glad to hear that our technician was professional, knowledgeable, and friendly.
Sears Home Services on 1769453289134
Very professional, efficient service technician. Cautious and thorough. He was easy to talk with. He kept his work area very neat and clean.
Becky S,
Customer service response - Thank you for your positive feedback, Becky! We're glad to hear that our technician was professional, efficient, and maintained a clean work area.
Sears Home Services on 1768265189204
