1000 San Jacinto Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cynthia G
Service was excellent
Customer service response - Thank you for your positive feedback, Cynthia! We're glad to hear that you received excellent service.
Sears Home Services on June 10, 2025
Maricruz O
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 10, 2025
Tina S
Paul did routine maintenance on my washer and dryer. While I’ve had many of these types of services over the years, his inspection and care was more detailed than I ever saw in the past. He was also willing to teach my husband and myself various things about the proper use of the washing machine in regards to Laundry detergent and fabric softener. He obviously is very conscientious about his work.
Customer service response - Thank you for your positive feedback, Tina! We're glad to hear that Paul provided detailed maintenance and helpful advice on your washer and dryer.
Sears Home Services on June 08, 2025
Joe R
The repair man came and fixed. The issue did an excellent job five stars.
Customer service response - Thank you for your positive feedback, Joe! We're glad to hear that the repair man did an excellent job fixing the issue.
Sears Home Services on June 05, 2025
Noelia V
The technician was very knowledgeable and friendly.
Customer service response - Thank you for your positive feedback, Noelia! We're glad to hear that our technician was knowledgeable and friendly.
Sears Home Services on May 20, 2025
Alamdar A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 19, 2025
Toni J
Mr. Paul was very fast. He knew exactly what he was doing. Very polite and nice. Glad to have my dryer back! Thank you!
Customer service response - Thank you for your positive feedback, Toni! We're glad to hear that Mr. Paul was fast, polite, and got your dryer back in working order.
Sears Home Services on May 15, 2025
Diane T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 13, 2025
James H
The Technician was very knowledgeable and friendly. He took the time to show me what he was doing the whole way though the process.
Customer service response - Thank you for your positive feedback, James! We're glad to hear that our technician was knowledgeable and friendly, and took the time to explain the process to you.
Sears Home Services on May 11, 2025
Amanda R
Technician was helpful and didn't do work on my machine, but helped me with the warranty.
Customer service response - Thank you for your positive feedback, Amanda! We're glad to hear that our technician was helpful with your warranty.
Sears Home Services on May 05, 2025
