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1000 San Jacinto Mall Reviews
Read reviews from customers who used our services at 1000 San Jacinto Mall
Total reviews
175
Average Rating
4.5/5
Quick and efficient!
David R,
Customer service response - Thank you for your positive feedback on our quick and efficient service! We’re thrilled to hear you had a great experience.
Sears Home Services on 1718852415091
Your technician did an excellent job in making the repairs to my oven door. No complaints at all about him or the first one who came. However, your schedulers did not do me right. It was supposed to be done the day before on yesterday’s date. I waited all morning as scheduled and no one came. I work and I missed half a day. That’s not good!!!
Edie J,
Customer service response - We're thrilled to hear our technicians did an excellent job with your oven door, but deeply apologize for the scheduling mishap and the inconvenience it caused you. Thank you for sharing your experience; this helps us improve.
Sears Home Services on 1718596325092
Doris S,
Customer service response - A big thank you, Doris, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717636180720
Professional
James C,
Customer service response - Thank you for recognizing the professionalism of our service. We strive to maintain high standards and your feedback is greatly appreciated.
Sears Home Services on 1717401567525
DA M,
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717403285887
Daniel arrived at promised time and changed out the delivered part with no issues.
Victor M,
Customer service response - Thank you for acknowledging Daniel's punctuality and efficiency in handling your service. We appreciate your positive feedback!
Sears Home Services on 1717393350076
Technician was on time. Knew exactly what the problem was. Explained exactly how to fix it. What my best options were. Fixed my problem and back up and running in no time. Would recommend for repair service.
David D,
Customer service response - Thank you for taking the time to share your positive experience with our technician. We're delighted to hear we were able to meet your needs efficiently and appreciate your recommendation!
Sears Home Services on 1716882148208
Raul was good, we tried a setting to change and if it does not work he said create another service call and they will go from there.
John A,
Customer service response - We're thrilled to hear you had a great experience with our tech! We'll do our best to accommodate your request to have the same technician for future services.
Sears Home Services on 1716882649308
Technician was very knowledgeable, efficient and polite.
Deborah K,
Customer service response - Thank you for recognizing our technician's skills and professionalism. We're thrilled to hear about your positive experience with our service.
Sears Home Services on 1716875870437
Deborah J,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1711685292069
