1000 San Jacinto Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Duxinaro (
Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly and efficiently. I rate Floyd *****.
Customer service response - Thank you for your detailed feedback! We're glad to hear that Floyd provided thorough and efficient service despite the weather delay.
Sears Home Services on April 23, 2025
Ann H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 23, 2025
pat G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Nikki C
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
Robert J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 20, 2025
LeftWandering
Kelvin was informative and professional. He explained everything I needed to know to make an informed decision about the repair. Great work!!
Customer service response - Thank you for your positive feedback! We're glad to hear that Kelvin provided informative and professional service.
Sears Home Services on April 16, 2025
Donald A
Taddrick the Technician was timely and very knowledgeable
Customer service response - Thank you for your positive feedback, Donald! We're glad to hear that Taddrick provided timely and knowledgeable service.
Sears Home Services on April 15, 2025
Martha C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 10, 2025
Richard B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 09, 2025
Bruce J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 08, 2025
