735 Old Austin Highway Ste B Reviews
Showing most recent reviews from verified customers of Sears Home Services
gloria P
Great homeowner advice.
Meghan L
Great Tech very knowable
Linda I
Friendly and courteous technician. Neal was very informative and helpful.
Elidia A
Mitchell S
Ricky showed up on time, had the parts needed to do the repair, had the tools and the knowledge to get the job done properly. He checked everything before he left. Highly recommend!
Jose G
Dave P
Ricky arrived in the morning and diagnosed the problem - compressor. He had one with him so we didn't need to order parts and wait for delivery. Refrigerator is now cooling!
Customer service response - Thank you for taking the time to share your experience with Sears Appliance Repair service. We appreciate your feedback and are glad to hear that Ricky was able to diagnose and fix the issue with your refrigerator efficiently.
Sears Home Services on January 16, 2024
Janie M
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on May 07, 2025
Anita W
Mohammad explained every thing he checked on HVAC. He said it was on last leg and offered for Sears to give a free estimate on new unit. I contacted Choice, the Home Warranty company that we have. I thought the report to Choice would have included that info but when I contacted them, they didn't have the info regarding HVAC not repairable. Choice requires a report regarding status of HVAC.
Customer service response - We apologize for the oversight in communicating Mohammad's findings to your Home Warranty company. We'll ensure the necessary report on your HVAC's status is provided to Choice immediately. Thank you for bringing this to our attention.
Sears Home Services on July 30, 2024
Tom I
Very knowledgeable and explained what was needed. Quickly replaced my ice maker in refrigerator
