735 Old Austin Highway Ste B Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bob F
We were very pleased with Ricky's service today. He was very polite and competent. I would recommend him to anybody.
Customer service response - Thank you for the 5-star review, Bob! We're pleased to hear that Ricky's polite and competent service made a positive impression and that you would recommend him to others.
Sears Home Services on May 28, 2025
Calvin B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 27, 2025
Richard P
Neal was great! He had to fix my mom’s washer and did so with professionalism, expertise and outstanding communication. What an asset to the company.
Customer service response - Thank you for the 5-star review, Richard! We're pleased to hear that Neal's professionalism, expertise, and communication made a positive impact while fixing your mom's washer.
Sears Home Services on May 26, 2025
Albert H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
Gregory B
Mohammad went above and beyond to ensure my HVAC / Heat Pump was repaired. A blown fuse and a loose input power conductor on the air handler circuit breaker restored proper operation. I am totally satisfied with his professional and efficient support.
Customer service response - Thank you for the 5-star review, Gregory! We're pleased to hear that Mohammad provided professional and efficient support to restore your HVAC/Heat Pump's proper operation.
Sears Home Services on April 24, 2025
Michael B
Knowledgeable and efficient. Explains everything upfront including costs and time frames. Sears promotor on products.
Customer service response - Thank you for the 5-star review, Michael! We're pleased to hear that our service was knowledgeable and efficient, with clear explanations on costs and time frames.
Sears Home Services on April 24, 2025
K S
Frank had been a pleasure to work with. His communication is so appreciated. He is fair and honest and genuinely seems to care about giving you the best options. Thank you.
Customer service response - Thank you for the 5-star review, K Stratton! We're pleased to hear that Frank's communication and honesty made your experience positive and that he provided you with the best options.
Sears Home Services on April 15, 2025
Susanne F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 06, 2025
Bruce A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 19, 2025
Patricia K
Frank was honest about my appliance issue. I felt comfortable with Frank in my home. Issue resolved in a timely manner.
Customer service response - Thank you for the 5-star review, Patricia! We're pleased to hear that Frank's honesty and professionalism made you feel comfortable and resolved your issue promptly.
Sears Home Services on January 28, 2025
