735 Old Austin Highway Ste B Reviews
Read reviews from customers who used our services at 735 Old Austin Highway Ste B
Total reviews
118
Average Rating
4.3/5
The technician, Winfred, was very polite, professional, and helpful with our assessment. He let me know what to do with the next steps of our process. I would highly recommend using him and Sears Appliance Repair.
Marnie E,
Customer service response - Thank you for your feedback, Marnie! We're glad to hear Winfred was polite, professional, and helpful, and we appreciate your recommendation.
Sears Home Services on 1785176071339
Rick was great, my only problem was getting you guys to get here after third time of rescheduling. And waiting all day for the service. He was great told me what was going on with our refrigerator.
Charles S,
Customer service response - Thank you for your feedback, Charles! We're glad to hear Rick was great and informative, but we're sorry for the inconvenience with the rescheduling and wait time.
Sears Home Services on 1784007849191
Winfred was friendly and professional. Order the part and got it taken care of quickly.
River S,
Customer service response - Thank you for your feedback, River! We're glad to hear Winfred was friendly, professional, and quickly took care of the part order and repair.
Sears Home Services on 1783097728291
This appliance repair place is amazing super helpful. Just called to see if they sold parts alone. They do not but they were able to help me find the right part super nice and helpful even when they weren’t making any money off of me I would definitely recommend this place if you have any kind of appliance needs.
lance L,
Customer service response - Thank you for your feedback, Lance! We're happy to hear you found our team super helpful and that we could assist you in finding the right part.
Sears Home Services on 1782757397279
Nina R,
Customer service response - Thank you for the amazing 5-star review, Nina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782166692370
Mohammed is an excellent service provider. We appreciate his professionalism, courtesy and friendliness as he interacts with us. Please let him know that we value him and his commitment to provide us with exceptional service.
Estella E,
Customer service response - Thank you for your feedback, Estella! We're glad to hear Mohammed's professionalism, courtesy, and friendliness made a positive impact, and we'll be sure to pass along your kind words.
Sears Home Services on 1776889250170
gerry M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1776384312079
He did a good job, cleaned all areas good and explained everything well.
Scott A,
Customer service response - Thank you for your feedback, Scott! We're glad to hear our technician did a good job and explained everything well.
Sears Home Services on 1775243445694
Remove and replace bottom cabinet ice maker. Joseph M. Service tech was skilled and knowledgeable about repair, very clean and informative. This Suniga house hold is giving him "A Big Atta Boy"!
Guadalupe S,
Customer service response - Thank you for the 5-star review, Guadalupe! We're happy to hear that you were satisfied with the ice maker replacement service.
Sears Home Services on 1773360777902
Joseph arrived promptly at 8 am. He explained everything about the installation as he was working. He was very informative and polite and finished the job in a reasonable amount of time.
Heidi S,
Customer service response - Thank you for the 5-star review, Heidi! We're happy to hear that our service went above and beyond in providing care tips for your appliances.
Sears Home Services on 1773360777742