3871 S Cooper St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (389 reviews)

Timothy W

July 12, 2024
Source: Google

Customer service response - A big thank you, Timothy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 12, 2024

Debbie R

July 11, 2024

Huy was professional and did a good job

Source: Google

Customer service response - Thank you for acknowledging Huy's professionalism and the quality of his work. We appreciate your feedback.

Sears Home Services on July 11, 2024

J M

July 07, 2024
Source: Google

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 07, 2024

Rhonda G

July 02, 2024

Byron was very professional and friendly.

Source: Google

Customer service response - Thank you for taking the time to highlight Byron's professionalism and friendliness. We're thrilled to hear about your positive experience.

Sears Home Services on July 03, 2024

Miros O

July 19, 2024

My refrigerator is NOT cooling, only the freezer is working. They changed out the fan today and now I have these error codes: E on refrigerator & rF on freezer. I need someone to come fix this ASAP.

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on July 02, 2024

Christina T

July 01, 2024

Quick fast and reliable service!

Source: Google

Customer service response - Thank you for your feedback! We're glad you were satisfied with our quick, fast, and reliable service.

Sears Home Services on June 30, 2024

Tunisia S

June 27, 2024

On time. Quick, friendly service.

Source: Google

Customer service response - Thank you for highlighting our timely and efficient service. We're thrilled to hear about your positive experience!

Sears Home Services on June 27, 2024

Denise P

June 26, 2024

I would like to thank Mr. Abdur for helping us get our air back in top shape; we were really disappointed with this problem; Mr. Abdur discovered the problem, made sure Sears had the parts, picked up the parts, returned to put the panel in place; all this in a patiently, timely manner. Yes, we now have air. Thank you.

Source: Google

Customer service response - We're thrilled to hear that Mr. Abdur was able to resolve your air conditioning issue efficiently and quickly. Thank you for highlighting his patience and diligence, and for choosing our services.

Sears Home Services on June 26, 2024

Jeff F

June 24, 2024

One of the more frendly service reps I have ever experienced. Knowledgeable and courteous.

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our service representative.

Sears Home Services on June 24, 2024

C. H

June 23, 2024

Travis J.was friendly, courteous, and resolved the issue with my GE front loader washer in no time! He explained what the problem was and what he did to resolve it. I would gladly use this service again in the future and will tell others about it as well.

Source: Google

Customer service response - Thank you for taking the time to share your positive experience with Travis and our repair service. We look forward to assisting you and your friends in the future.

Sears Home Services on June 23, 2024

Average Rating: 4.5/5 (389 reviews)

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