3871 S Cooper St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Timothy W
Customer service response - A big thank you, Timothy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Debbie R
Huy was professional and did a good job
Customer service response - Thank you for acknowledging Huy's professionalism and the quality of his work. We appreciate your feedback.
Sears Home Services on July 11, 2024
J M
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 07, 2024
Rhonda G
Byron was very professional and friendly.
Customer service response - Thank you for taking the time to highlight Byron's professionalism and friendliness. We're thrilled to hear about your positive experience.
Sears Home Services on July 03, 2024
Miros O
My refrigerator is NOT cooling, only the freezer is working. They changed out the fan today and now I have these error codes: E on refrigerator & rF on freezer. I need someone to come fix this ASAP.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 02, 2024
Christina T
Quick fast and reliable service!
Customer service response - Thank you for your feedback! We're glad you were satisfied with our quick, fast, and reliable service.
Sears Home Services on June 30, 2024
Tunisia S
On time. Quick, friendly service.
Customer service response - Thank you for highlighting our timely and efficient service. We're thrilled to hear about your positive experience!
Sears Home Services on June 27, 2024
Denise P
I would like to thank Mr. Abdur for helping us get our air back in top shape; we were really disappointed with this problem; Mr. Abdur discovered the problem, made sure Sears had the parts, picked up the parts, returned to put the panel in place; all this in a patiently, timely manner. Yes, we now have air. Thank you.
Customer service response - We're thrilled to hear that Mr. Abdur was able to resolve your air conditioning issue efficiently and quickly. Thank you for highlighting his patience and diligence, and for choosing our services.
Sears Home Services on June 26, 2024
Jeff F
One of the more frendly service reps I have ever experienced. Knowledgeable and courteous.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our service representative.
Sears Home Services on June 24, 2024
C. H
Travis J.was friendly, courteous, and resolved the issue with my GE front loader washer in no time! He explained what the problem was and what he did to resolve it. I would gladly use this service again in the future and will tell others about it as well.
Customer service response - Thank you for taking the time to share your positive experience with Travis and our repair service. We look forward to assisting you and your friends in the future.
Sears Home Services on June 23, 2024