3871 S Cooper St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pat J
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
Juan C
The technician Angel was very polite and professional.
Customer service response - Thank you for your positive feedback, Juan! We're glad to hear that Angel was polite and professional.
Sears Home Services on January 27, 2025
Brandon V
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 26, 2025
vikki I
Serviceman was polite, informative, and thorough. Identified the problem and explained what I could do in the future. If there was another problem with my heat pump system.
Customer service response - Thank you for your positive feedback, Vikki! We're glad to hear that our serviceman was polite, informative, and thorough in addressing your heat pump system issue.
Sears Home Services on January 26, 2025
Patricia (
Our technician was very friendly and thorough. He took his time and explained a lot to me. He has a very pleasant personality and was very polite and professional.
Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that our technician was friendly, thorough, and professional.
Sears Home Services on January 22, 2025
Tim R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 21, 2025
Marvin B
Gary was very thorough and professional! #Kudos
Customer service response - Thank you for your positive feedback, Marvin! We're glad to hear that Gary was thorough and professional.
Sears Home Services on January 16, 2025
Judy R
Very attentive to my questions, very polite and helpful. Thank you
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 15, 2025
James K
Wayne was knowledgeable, attentive and showed his experience by carefully explaining the possible causes of the failure. Gave some preventative steps to take to possibly avoid similar errors. Great job! He also took time to explain to my wife what could have possibly happened and some steps avoid it in the future. Using None super technical terms! Thanks agin!
Customer service response - Thank you for your positive feedback, James! We're glad to hear that Wayne was knowledgeable and attentive, and took the time to explain everything clearly to both you and your wife.
Sears Home Services on January 13, 2025
Randy C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 13, 2025
