Appointment Lookup
802-552-4364
2625 South Loop 35 Ste 120 Reviews
Read reviews from customers who used our services at 2625 South Loop 35 Ste 120
Total reviews
83
Average Rating
4.4/5
Emilio had worked on several of our appliances. This trip it was a washer repair. I appreciate his expertise and knowledge!
Jamie S,
Customer service response - Thank you for your feedback, Jamie! We're glad to hear Emilio provided expert and knowledgeable service for your washer repair.
Sears Home Services on 1785864906323
Both technicians we very polite, professional and knowledgeable. I would have preferred having the same technician for both visits. I have had two visits and still my microwave has not been repaired, pending approval from CHW. Obviously not a problem with Sears.
Toes T,
Customer service response - Thank you for your feedback! We're glad to hear the technicians were polite, professional, and knowledgeable, and we appreciate your understanding regarding the repair process.
Sears Home Services on 1785521823485
Vikki W,
Customer service response - Thank you for the amazing 5-star review, Vikki! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785265592237
Very knowledgeable and provided explanations of the issue along with the solution.
Matt J,
Customer service response - Thank you for your feedback, Matt! We're glad to hear the service was knowledgeable and included clear explanations of the issue and solution.
Sears Home Services on 1784933097954
Francisco was here to work on frig. He arrived early in the day, which was great. The problem with the control panel, he fixed by knowing exactly what to do. The problem in the freezer with the ice build up on the back wall and around the ice maker took him a little longer. He literally took the ice maker apart and found the problem - a hose was not staying where it should, which allowed the water to overflow in the freezer. He cleaned all the ice off the wall and the ice maker & found a way to be sure the hose stayed where it is supposed to be. He put everything back where it belonged and clean up everything. Today Francisco demonstrated the type of workmanship & customer service employers wish all their employees possessed. I hope all our appliances continue to run with no problems, but should a problem develop Francisco would be at the top of our list of who we would like to come check it out.
Marilynn B,
Customer service response - Thank you for your feedback, Marilynn! We're glad to hear Francisco provided excellent workmanship and customer service while resolving the issues with your refrigerator and freezer.
Sears Home Services on 1784153831373
Ava C,
Customer service response - Thank you for the amazing 5-star review, Ava! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783356055452
Shirley H,
Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778273564322
Service guy was great but my washing machine is still smoking
Amiee M,
Customer service response - Thank you for your feedback, Amiee! We're glad to hear the service was great, but we're sorry to hear your washing machine is still having issues. Please contact us directly so we can assist you further.
Sears Home Services on 1775787790610
1. Able was able to fix the dryer and it works fabulously. 2. Abel was unable to repair the refrigerator because the parts never arrived from Sears. NOW I have to wait another 10 days before my refrigerator will be repaired.
Lee D,
Customer service response - Thank you for your feedback, Lee! We're glad to hear Francisco was pleasant, knowledgeable, and answered all your questions.
Sears Home Services on 1775340517805
Kenneth G,
Customer service response - Thank you for the amazing 5-star review, Kenneth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775319863699
