1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

306


Average Rating

4.5/5

November 09, 2024
Overall rating

Was prompt and informative

Teresa M,

Customer service response - Thank you for your positive feedback, Teresa! We're glad to hear you found our service prompt and informative.

Sears Home Services on 1731250201897

November 05, 2024
Overall rating

I've had the initial visit only...diagnostic, and the tech was not able to get the parts needed due to unavailability. I'm waiting for the warranty company to make a determination. The Sears tech was quite professional though. Thanks

Darryl H,

Customer service response - Thank you for your feedback, Darryl! We're glad to hear our technician was professional, and we hope the warranty company resolves the parts issue soon.

Sears Home Services on 1730870783273

November 03, 2024
Overall rating

Kenneth diagnosed and fixed the problem quickly, much appreciated!

Burt T,

Customer service response - Thank you for your positive feedback, Burt! We're glad Kenneth was able to diagnose and fix the problem quickly for you.

Sears Home Services on 1730688782364

November 05, 2024
Overall rating

Very Profesional

Ivan O,

Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service professional.

Sears Home Services on 1730871818312

October 26, 2024
Overall rating

mike B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1730034409713

October 15, 2024
Overall rating

Professional and quality work

Matthew S,

Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service professional and of high quality.

Sears Home Services on 1729047848962

October 14, 2024
Overall rating

Very thorough and professional. Great service.

Scott L,

Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service thorough and professional.

Sears Home Services on 1728961581247

October 14, 2024
Overall rating

There seemed to be a lot of confusion about the time the tech was supposed to arrive. Original time 8-12, the day before changed to 1-2, this morning, still 1-2, then he calls at around 11 and was 10 minutes away. You need to do better. Thanks

Nona P,

Customer service response - Thank you for your feedback. We're glad to hear the service went well, but we apologize for the scheduling confusion and will work on improving this aspect.

Sears Home Services on 1728961525688

October 11, 2024
Overall rating

Very professional

Tony E,

Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service professional.

Sears Home Services on 1728606925893

April 22, 2025
Overall rating

John was very professional. He did a great job and had us up and running in a very short time,

MrsDe1112,

Customer service response - Thank you for your kind words! We're delighted to hear that Roosevelt provided excellent service with politeness and a smile.

Sears Home Services on 1728607341035

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