1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

347


Average Rating

4.6/5

September 23, 2026
Overall rating

Best air conditioner tech I have ever worked with.

Mary K,

Customer service response - Thank you for your feedback, Mary! We're glad to hear you had a great experience with our air conditioner technician.

Sears Home Services on 1790186786007

September 22, 2026
Overall rating

GOOD JOB

Kenneth B,

Customer service response - Thank you for your feedback, Kenneth! We're glad to hear you were satisfied with our service.

Sears Home Services on 1790107482790

September 21, 2026
Overall rating

David D,

Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790015173449

September 11, 2026
Overall rating

Rosalina S,

Customer service response - Thank you for the amazing 5-star review, Rosalina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789157613885

September 10, 2026
Overall rating

Johnny, our Sears technician, was very professional and knowledgeable. He explained our repair options and answered our questions. I would highly recommend Sears/A & E for appliance repairs.

Gary S,

Customer service response - Thank you for your feedback, Gary! We're glad to hear Johnny was professional, knowledgeable, and provided clear explanations for your repair options.

Sears Home Services on 1789138115917

September 10, 2026
Overall rating

Brad O,

Customer service response - Thank you for the amazing 5-star review, Brad! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789069240912

September 07, 2026
Overall rating

Tom W,

Customer service response - Thank you for the amazing 5-star review, Tom! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788886147896

September 03, 2026
Overall rating

The technician was knowledgable and had some great recommendations.

Rebecca C,

Customer service response - Thank you for your feedback, Rebecca! We're glad to hear the technician was knowledgeable and provided great recommendations.

Sears Home Services on 1788464566502

September 01, 2026
Overall rating

Beth W,

Customer service response - Thank you for the amazing 5-star review, Beth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788221224867

August 31, 2026
Overall rating

Kenneth was professional and completed the repair quickly.

Stacey M,

Customer service response - Thank you for your feedback, Stacey! We're glad to hear Kenneth was professional and completed the repair quickly.

Sears Home Services on 1788219702020

August 27, 2026
Overall rating

Peggy L,

Customer service response - Thank you for the amazing 5-star review, Peggy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787835044800

August 24, 2026
Overall rating

Communicated very well and got everything done in a timely matter

Jacquie G,

Customer service response - Thank you for your feedback, Jacquie! We're glad to hear the communication was clear and everything was completed in a timely manner.

Sears Home Services on 1787591104346

August 19, 2026
Overall rating

Paul W,

Customer service response - Thank you for the amazing 5-star review, Paul! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787163648562

August 18, 2026
Overall rating

Did a great Job and was quick!

Heath S,

Customer service response - Thank you for your feedback, Heath! We're glad to hear you were happy with our quick and great service.

Sears Home Services on 1787084731778

August 14, 2026
Overall rating

Technician was courteous, thorough and efficient.

B R,

Customer service response - Thank you for your feedback, B Ross! We're glad to hear the technician was courteous, thorough, and efficient.

Sears Home Services on 1786812835286

August 10, 2026
Overall rating

He was professional, within his time frame, courteous, and thorough.

Phyllis,

Customer service response - Thank you for your feedback, Phyllis! We're glad to hear our technician was professional, timely, courteous, and thorough.

Sears Home Services on 1786412447848

August 08, 2026
Overall rating

Personal, approachable. Touchdown

John E,

Customer service response - Thank you for your feedback, John! We're glad to hear you found our service personal and approachable.

Sears Home Services on 1786225269186

August 07, 2026
Overall rating

Very prompt. Gave suggestions to us and fixed unit as instructed by warranty company.

Irma R,

Customer service response - Thank you for your feedback, Irma! We're glad to hear our technician was prompt, provided helpful suggestions, and fixed the unit as instructed by the warranty company.

Sears Home Services on 1786135774854

August 05, 2026
Overall rating

Bradley H,

Customer service response - Thank you for the amazing 5-star review, Bradley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785970564491

July 31, 2026
Overall rating

Jason G,

Customer service response - Thank you for the amazing 5-star review, Jason! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785525536254

July 29, 2026
Overall rating

Fast, efficient and thorough

Bud S,

Customer service response - Thank you for your feedback, Bud! We're glad to hear our service was fast, efficient, and thorough.

Sears Home Services on 1785349351348

July 25, 2026
Overall rating

Paul C,

Customer service response - Thank you for the amazing 5-star review, Paul! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785021795956

July 23, 2026
Overall rating

Anthony D,

Customer service response - Thank you for the amazing 5-star review, Anthony! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784803011599

July 17, 2026
Overall rating

Instantly fixed the problem explained the issue and was hugely firendly!

Raymond K,

Customer service response - Thank you for your feedback, Raymond! We're glad to hear the technician instantly fixed the problem, explained the issue, and was hugely friendly.

Sears Home Services on 1784328349155

July 17, 2026
Overall rating

The technician, Billy, was prompt and professional when he arrived. He made a quick assessment, and also, based on my description of the problem, he determined that it is probably due to ductwork issue. Excellent customer service from Billy.

Tyrone M,

Customer service response - Thank you for your feedback, Tyrone! We're glad to hear Billy was prompt, professional, and provided excellent customer service while assessing the issue.

Sears Home Services on 1784316189618

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