1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
tony G
Susan P
Sears was the 2nd company referred to me after the first company failed to produce corrected repairs the 2x they came. Billy was our tech. He was very respectful of my property and courteous, explaining what he was doing to fix the problem
William K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 20, 2025
Sharon W
He showed up on time & was polite. He told us that our AC was beyond repair & needs to be replaced. He said he needed to do paperwork & contact our home warranty company and sometime else would be doing the replacement, hopefully today. We have been without AC for a week now..
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our technician was punctual and polite, and we hope your AC replacement is completed swiftly.
Sears Home Services on July 16, 2025
Lisa M
Always sends competent, reliable and professional staff
Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear our staff is consistently competent, reliable, and professional.
Sears Home Services on July 15, 2025
Jim M
Billy was calm and answered all my questions and did a very thorough job of inspecting the system and increasing its efficiency today I really like this guy!
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Billy was calm, thorough, and improved your system's efficiency.
Sears Home Services on July 13, 2025
Linda W
Joshua was on time, very efficient and explained everything to us. Great customer service!
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear Joshua was on time, efficient, and provided great customer service.
Sears Home Services on July 07, 2025
buster O
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 26, 2025
The !
Very patient, calm voice, and professional.
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was patient, calm, and professional.
Sears Home Services on June 25, 2025
Jeff M
Kenneth fixed the issue with our daughter's washing machine very quickly. He told us the likely cause was something stuck in the drain pump and that was exactly what the issue was.
Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear Kenneth quickly identified and fixed the issue with your daughter's washing machine.
Sears Home Services on June 25, 2025
