1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

306


Average Rating

4.5/5

July 29, 2025
Overall rating

Joshua was friendly, transparent and timely with his diagnosis and repair. Thankfully it wasn’t a major issue with the refrigerator as it was frozen over due to a faulty blower fan.

Charlie B,

Customer service response - Thank you for your positive feedback, Charlie! We're glad to hear Joshua was friendly, transparent, and timely in diagnosing and repairing your refrigerator issue.

Sears Home Services on 1753832196541

July 28, 2025
Overall rating

Professional, efficient, kind, got the job done quickly.

Michael P,

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear our team was professional, efficient, and kind while completing the job quickly.

Sears Home Services on 1753747140510

July 30, 2025
Overall rating

Very knowledgeable and all around nice guy.

tony G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753662695623

July 27, 2025
Overall rating

Sears was the 2nd company referred to me after the first company failed to produce corrected repairs the 2x they came. Billy was our tech. He was very respectful of my property and courteous, explaining what he was doing to fix the problem

Susan P,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear Billy was respectful, courteous, and explained the repair process clearly.

Sears Home Services on 1753660129650

July 20, 2025
Overall rating

William K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753066843553

July 16, 2025
Overall rating

He showed up on time & was polite. He told us that our AC was beyond repair & needs to be replaced. He said he needed to do paperwork & contact our home warranty company and sometime else would be doing the replacement, hopefully today. We have been without AC for a week now..

Sharon W,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our technician was punctual and polite, and we hope your AC replacement is completed swiftly.

Sears Home Services on 1752714583285

July 15, 2025
Overall rating

Always sends competent, reliable and professional staff

Lisa M,

Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear our staff is consistently competent, reliable, and professional.

Sears Home Services on 1752628144641

July 13, 2025
Overall rating

Billy was calm and answered all my questions and did a very thorough job of inspecting the system and increasing its efficiency today I really like this guy!

Jim M,

Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Billy was calm, thorough, and improved your system's efficiency.

Sears Home Services on 1752455950512

July 07, 2025
Overall rating

Joshua was on time, very efficient and explained everything to us. Great customer service!

Linda W,

Customer service response - Thank you for your positive feedback, Linda! We're glad to hear Joshua was on time, efficient, and provided great customer service.

Sears Home Services on 1751867926108

June 27, 2025
Overall rating

buster O,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750982655759

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