1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

306


Average Rating

4.5/5

July 27, 2025
Overall rating

Sears was the 2nd company referred to me after the first company failed to produce corrected repairs the 2x they came. Billy was our tech. He was very respectful of my property and courteous, explaining what he was doing to fix the problem

Susan P,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear Billy was respectful, courteous, and explained the repair process clearly.

Sears Home Services on 1753660129650

July 20, 2025
Overall rating

William K,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753066843553

July 16, 2025
Overall rating

He showed up on time & was polite. He told us that our AC was beyond repair & needs to be replaced. He said he needed to do paperwork & contact our home warranty company and sometime else would be doing the replacement, hopefully today. We have been without AC for a week now..

Sharon W,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear our technician was punctual and polite, and we hope your AC replacement is completed swiftly.

Sears Home Services on 1752714583285

July 15, 2025
Overall rating

Always sends competent, reliable and professional staff

Lisa M,

Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear our staff is consistently competent, reliable, and professional.

Sears Home Services on 1752628144641

July 13, 2025
Overall rating

Billy was calm and answered all my questions and did a very thorough job of inspecting the system and increasing its efficiency today I really like this guy!

Jim M,

Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Billy was calm, thorough, and improved your system's efficiency.

Sears Home Services on 1752455950512

July 07, 2025
Overall rating

Joshua was on time, very efficient and explained everything to us. Great customer service!

Linda W,

Customer service response - Thank you for your positive feedback, Linda! We're glad to hear Joshua was on time, efficient, and provided great customer service.

Sears Home Services on 1751867926108

June 27, 2025
Overall rating

buster O,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1750982655759

June 25, 2025
Overall rating

Very patient, calm voice, and professional.

The !,

Customer service response - Thank you for your positive feedback! We're glad to hear our technician was patient, calm, and professional.

Sears Home Services on 1750834588277

June 25, 2025
Overall rating

Kenneth fixed the issue with our daughter's washing machine very quickly. He told us the likely cause was something stuck in the drain pump and that was exactly what the issue was.

Jeff M,

Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear Kenneth quickly identified and fixed the issue with your daughter's washing machine.

Sears Home Services on 1750834785498

June 24, 2025
Overall rating

Good service

Naseem H,

Customer service response - Thank you for your positive feedback, Naseem! We're glad to hear you received good service.

Sears Home Services on 1750726540461

Showing 11 - 20 reviews

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