1720 Old Fort Parkway Reviews

Read reviews from customers who used our services at 1720 Old Fort Parkway


Total reviews

306


Average Rating

4.5/5

June 23, 2025
Overall rating

Joe L,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1750727765608

June 19, 2025
Overall rating

He made a special effort to fix my dryer and was so kind.

Jacque H,

Customer service response - Thank you for your positive feedback, Jacque! We're glad to hear our technician made a special effort and was kind while fixing your dryer.

Sears Home Services on 1750375558940

June 18, 2025
Overall rating

Joshua was great! He discussed the issue I was having and looked into it quickly.

currya1,

Customer service response - Thank you for your positive feedback! We're glad to hear Joshua was great and addressed your issue promptly.

Sears Home Services on 1750207739304

June 15, 2025
Overall rating

Ernestine G,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1750044972789

June 11, 2025
Overall rating

John W. was excellent! Great service and very knowledgeable.

David M,

Customer service response - Thank you for your positive feedback, David! We're glad to hear John W. provided excellent service and was very knowledgeable.

Sears Home Services on 1749742030944

June 08, 2025
Overall rating

Couldn’t fix it. Parts are no longer available, but he was very nice and knowledgeable.

Melinda B,

Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear our technician was nice and knowledgeable, even though the parts were unavailable.

Sears Home Services on 1749433819713

June 08, 2025
Overall rating

Technician was very polite & knowledgeable.

Ann M,

Customer service response - Thank you for your positive feedback, Ann! We're glad to hear the technician was polite and knowledgeable.

Sears Home Services on 1749434418363

June 05, 2025
Overall rating

Kevin was very courteous, easy to talk to, knowledgeable regarding air units. Knew the answers, gave suggestions. He preceded to fix the problem with detailed explanations about how and what he was doing. Give him a raise!!!

Thad C,

Customer service response - Thank you for your positive feedback, Thad! We're glad to hear Kevin was courteous, knowledgeable, and provided detailed explanations while fixing the problem.

Sears Home Services on 1749173915768

June 05, 2025
Overall rating

Billy was professional all the way. He worked on my unit like a skilled surgeon and troubled shot my issue within moments. He holds the experience of many years in this industry and is able to demonstrate why experience matters!

W G,

Customer service response - Thank you for your positive feedback, W Gannon! We're glad to hear Billy was professional and demonstrated his extensive experience while resolving your issue.

Sears Home Services on 1749174076350

June 03, 2025
Overall rating

Hate to see the equipment go bad but I do appreciate the Sears Appliance Repair folks and First American Home Warranty. I am horrible with names but Sears' Fridge Specialist is a Fridge Whisperer. He is amazingly efficient and gets the work done. Thank you Sears!

Tony P,

Customer service response - Thank you for your positive feedback, Tony! We're glad to hear our Fridge Specialist was efficient and got the work done for you.

Sears Home Services on 1749006518255

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