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1720 Old Fort Parkway Reviews
Read reviews from customers who used our services at 1720 Old Fort Parkway
Total reviews
306
Average Rating
4.5/5
Billy was an excellent technician. He was quick at diagnosing the problem and returned the following week with the part he ordered. I would highly recommend Sears Appliance Repair. They know what they are doing.
Debbie N,
Customer service response - Thank you for your positive feedback, Debbie! We're glad to hear Billy provided excellent service and that you would recommend us.
Sears Home Services on 1731549660920
I wasn’t expecting to go to a sears again but they still have great service. Very helpful and kind
Evan L,
Customer service response - Thank you for your positive feedback, Evan! We're glad to hear you found our service helpful and kind.
Sears Home Services on 1731249627172
Was prompt and informative
Teresa M,
Customer service response - Thank you for your positive feedback, Teresa! We're glad to hear you found our service prompt and informative.
Sears Home Services on 1731250201897
I've had the initial visit only...diagnostic, and the tech was not able to get the parts needed due to unavailability. I'm waiting for the warranty company to make a determination. The Sears tech was quite professional though. Thanks
Darryl H,
Customer service response - Thank you for your feedback, Darryl! We're glad to hear our technician was professional, and we hope the warranty company resolves the parts issue soon.
Sears Home Services on 1730870783273
Kenneth diagnosed and fixed the problem quickly, much appreciated!
Burt T,
Customer service response - Thank you for your positive feedback, Burt! We're glad Kenneth was able to diagnose and fix the problem quickly for you.
Sears Home Services on 1730688782364
Very Profesional
Ivan O,
Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service professional.
Sears Home Services on 1730871818312
mike B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730034409713
Professional and quality work
Matthew S,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service professional and of high quality.
Sears Home Services on 1729047848962
Very thorough and professional. Great service.
Scott L,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service thorough and professional.
Sears Home Services on 1728961581247
There seemed to be a lot of confusion about the time the tech was supposed to arrive. Original time 8-12, the day before changed to 1-2, this morning, still 1-2, then he calls at around 11 and was 10 minutes away. You need to do better. Thanks
Nona P,
Customer service response - Thank you for your feedback. We're glad to hear the service went well, but we apologize for the scheduling confusion and will work on improving this aspect.
Sears Home Services on 1728961525688
