1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Darryl H
I've had the initial visit only...diagnostic, and the tech was not able to get the parts needed due to unavailability. I'm waiting for the warranty company to make a determination. The Sears tech was quite professional though. Thanks
Customer service response - Thank you for your feedback, Darryl! We're glad to hear our technician was professional, and we hope the warranty company resolves the parts issue soon.
Sears Home Services on November 05, 2024
Burt T
Kenneth diagnosed and fixed the problem quickly, much appreciated!
Customer service response - Thank you for your positive feedback, Burt! We're glad Kenneth was able to diagnose and fix the problem quickly for you.
Sears Home Services on November 03, 2024
Ivan O
Very Profesional
Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service professional.
Sears Home Services on November 05, 2024
mike B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 27, 2024
Matthew S
Professional and quality work
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service professional and of high quality.
Sears Home Services on October 15, 2024
Scott L
Very thorough and professional. Great service.
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service thorough and professional.
Sears Home Services on October 14, 2024
Nona P
There seemed to be a lot of confusion about the time the tech was supposed to arrive. Original time 8-12, the day before changed to 1-2, this morning, still 1-2, then he calls at around 11 and was 10 minutes away. You need to do better. Thanks
Customer service response - Thank you for your feedback. We're glad to hear the service went well, but we apologize for the scheduling confusion and will work on improving this aspect.
Sears Home Services on October 14, 2024
Tony E
Very professional
Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service professional.
Sears Home Services on October 10, 2024
MrsDe1112
John was very professional. He did a great job and had us up and running in a very short time,
Customer service response - Thank you for your kind words! We're delighted to hear that Roosevelt provided excellent service with politeness and a smile.
Sears Home Services on October 10, 2024
Solomon T
The technician was on time and very courteous. He was very mindful of the floors by keeping His work boots covered. Great service, overall.
Customer service response - Thank you for your wonderful feedback! We're pleased to hear that our technician provided timely and courteous service while being mindful of your home.
Sears Home Services on September 21, 2024
