1720 Old Fort Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Scott L
Very thorough and professional. Great service.
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service thorough and professional.
Sears Home Services on October 14, 2024
Nona P
There seemed to be a lot of confusion about the time the tech was supposed to arrive. Original time 8-12, the day before changed to 1-2, this morning, still 1-2, then he calls at around 11 and was 10 minutes away. You need to do better. Thanks
Customer service response - Thank you for your feedback. We're glad to hear the service went well, but we apologize for the scheduling confusion and will work on improving this aspect.
Sears Home Services on October 14, 2024
Tony E
Very professional
Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service professional.
Sears Home Services on October 10, 2024
MrsDe1112
John was very professional. He did a great job and had us up and running in a very short time,
Customer service response - Thank you for your kind words! We're delighted to hear that Roosevelt provided excellent service with politeness and a smile.
Sears Home Services on October 10, 2024
Solomon T
The technician was on time and very courteous. He was very mindful of the floors by keeping His work boots covered. Great service, overall.
Customer service response - Thank you for your wonderful feedback! We're pleased to hear that our technician provided timely and courteous service while being mindful of your home.
Sears Home Services on September 21, 2024
Lee G
Technician was extremely polite, informative and helpful. Will definitely be keeping them in mind for any future needs.
Customer service response - Thank you for your kind words, Lee! We're delighted to hear that our technician provided you with a positive experience. We look forward to assisting you with any future appliance needs.
Sears Home Services on September 16, 2024
Bonnie B
Honest & thorough
Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service honest and thorough.
Sears Home Services on September 09, 2024
Christine R
Very professional, friendly and helpful.
Customer service response - Thank you for your kind words, Christine! We're delighted to hear that our service met your expectations with professionalism and friendliness.
Sears Home Services on August 26, 2024
Colleen H
Ken tried to save our microwave but the parts r no longer available
Customer service response - Thank you for your understanding, Colleen. We're glad Ken did his best to assist you, and we appreciate your patience.
Sears Home Services on August 25, 2024
jon-byron W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 12, 2024
